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Ths staff, location, and cleanliness

Wonderful place, beautiful sea. The staff are incredibly kind. They allowed us to leave our bags after check-out and stay on the beach for the rest of the day. Aziza is very helpful and kind. Everyone was very helpful, and the room was nice and clean. Highly recommended!

All staff at the hotel are respectful, from the first reception, , All hotel staff

Very good and friendly service

The location is perfect, and the place is so elegant, and good hospitality, I like it and I will reserving it next vacation

Amazing resort, my kids were having fun at that place Many thanks, Mr. Hossam.

1- The layout of the hotel is well thought after, gives you enough privacy as the rooms are in the form of a big bungalow split into 4 separate rooms, spacious enough as a family room (much bigger than average -60 SqM, can accommodate up to 4 people if requested), with sea view. 2- There isn't enough words to describe the beauty of the beach, it's turquoise water, less than average waves, the white and clean sand, beach privacy, being close enough to the rooms (about 2 mins walk from the room all the way to the water). Cabanas are available, but we didn't use, sand under water is almost rock free, no worries about any injuries, water is clear almost all the way to your feet. 3- The weather in this time of the year -July/August- is amazing as you can tolerate the heat and enjoy the sun in the same time unlike Dubai, Sharm Sheikh or other destinations in the Gulf. 4- The staff are really friendly, helpful and responsive. Everything we requested for the rooms or otherwise was fulfilled straight away without any hassle. I would like to thank all the staff in the hotel, I appreciate the manager's efforts (Mr Ahmed El-Tressi - apologies if I misspelled the name) to accommodate for us everything we needed during our stay. They have all gone the extra mile to make sure we enjoy our experience. Mr Ahmed arranged for us to get a complementary ride to the local city, about 15 miles away from the hotel. Knowing that we were a group of 10 people, this was very nice from the management. 5- The local city, Marsa Matruh - is famous for its locally grown/pressed olives/olive oil. Other genuine products such as mountain honey/mint, hand made soap, on site pressed tahini can be found in the city. 6- Breakfast can't be missed, a lot of options, good quality & fresh Tips: Use nearby airport of Borj Al-Arab (3 hours away) when flying to Egypt as Cairo airpot is approx 6 hours away.