Five-Star Hotels in Fortuna

Beautiful place, lovely staff, great restaurant and the views are amazing, the area too

Super place for family vacation. Great service, tasty sushi, solid breakfest and great springs with no crowds from outisde the hotel.

Just about everything - the people, the attention to detail, the surroundings, the hot springs, the privacy… I would definitely book this place again

The service was great - everyone was so friendly! The hotel had so much for our family - the pools/hot springs, mini golf, kids club, games, etc. The food was lovely. The gym was well appointed. Guest laundry was a great bonus. We had an amazing time and would definitely return.

What makes this hotel so special is the service and surroundings - amazing thermal pool area surrounded by exotic tropical gardens. Nothing is better after a day's hiking, than returning to the hotel in the afternoon and soaking in one or more of the heated jacuzzis or having a drink at the heated main pool bar. The temperature of the pools ranged between 38° to 40° celsius and the water was refilled constantly with fresh water from the thermal springs. The staff were all so friendly and went out of their way to make us feel welcome and cater to our needs. Everyone from housekeeping (bed decorations with rose petals and a towel shaped like an elephant), to pool bar staff (top notch margaritas), front of desk staff (friendly check-in with many personal touches), restaurant staff (coffee replenished efficiently during rush hour) and front gate security entrance guard (jokes and banter as we were welcomed back like old friends after each days outing). These little touches across the board point to excellent management from the top. We had a beautifully decorated room, incredible bathroom with state-of-the-art shower and luxurious natural spa bath products. We booked a couples massage at the Loto spa and both the facilities and masseuses were great! We thoroughly recommend this for a great start to the vacation. The location of the hotel is on the main road so you do get some traffic noise but the convenience of being able to easily drive into La Fortuna and the warmth and efficiency of the staff more than made up for this. Plus our room had amazing views of the volcano and it was quite something to wake up and watch the sunrise from our balcony with the volcano in front of us.

Staff was amazing Location and room paradisiac

Impeccable service , unique Luxurious property in the middle of the rainforest Every detail is thought of , the best staff !!

This place is wonderful . The staff is very friendly, professional and very helpfull

Room is spacious, impecable, fully equiped with fridge, tv, Chromecast, wifi, bed lamps and furniture. Comfy beds. The pool is beautiful and has many seatings and also two hamocks around to chill and relax. My family was able to fully relax there.

The Cabanas were nice, it was great having a shared kitchen and nice to cool down in the pool. The couple that run it are beyond helpful and so sweet, we didn’t have a car but they provided us with transport at incredibly reasonable prices, therefore the location worked really well for us. I really recommend