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The best five-star hotels in Quintana Roo

Check out our pick of great five-star hotels in Quintana Roo

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Superb: 9+ Very good: 8+ Good: 7+ Pleasant: 6+
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Facing the beachfront, Sana Tulum Beachfront Boutique Hotel offers 5-star accommodation in Tulum and features an outdoor swimming pool, garden and private beach area. Situated conveniently in the Zona Hotelera district, this hotel features a bar, as well as a hot tub and a spa centre. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. Honestly, this place well worths a visit, it will but surprise you. We were atracted by the pictures on Booking, but when there, we got astonished by the place. The place is brand new, opened just over a year ago, and so you notice because everything is new, modern, with an attention to detail to be pointed out, the arabic atmosphere merged with the tropical environment of Tulum stands this place up to one of the beautiest I've ever been. We arrived quite late at night, but we were so impressed with the place that we couldn't but discover the place, quietly obviously, we don't wanted to bother noone, nor the turtles that were on breeding season (incredible experience as well). During our walk through, we meet Julian, the person in charge at night how was willing to show us the place around and sharing some comments about its construction, surroundings and everything, it was so kind from him. The room was beautiful, clean, with lots of space, a spatious bathroom with indoor and outdoor shower, a small terrace with a small private swimming pool, comfortble beds, every facilitie you may need, and all with so much detail and care for excellence. To show the detail of the place, every rug on the place is perfumed to obtain a caractewristic aroma for the place, gel, shampoo, lotion are from Rituals, by the entrance, every room has a small sort of fountain, so you can remove the sand from your feet before entering the room. They have three main areas to eat and drink, one next to reception room, an open space bar/restaurant just by the garden, a second one on a rooftop in front of the sea, coming with a swimming pool to chill, and las but not less important, the area placed just into the beach, Marvellous place, quiet, calm and relaxed to enojy the sound of the sea, or even walk into the sea, as you have direct access. Bear in mind that if you are an early bird, you could catch up some amazing pictures of the sunset by the ocean.

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9.2
Superb
109 reviews
Price from
US$393.75
per night

Cristalino Lagoon Front Hotel, Restaurant & Spa has an outdoor swimming pool, garden, a restaurant and bar in Bacalar. This 5-star hotel offers room service, a concierge service and free WiFi. There is free private parking and the property features paid airport shuttle service. Everything! But the quality of Customer Service was superb!

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9.1
Superb
239 reviews
Price from
US$289
per night

Situated in Tulum, 100 metres from South Tulum Beach, Hotel Shibari - Restaurant & Cenote Club features accommodation with free bikes, private parking, an outdoor swimming pool and a fitness centre. Among the various facilities of this property are a garden, a terrace and a bar. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi throughout the property.

Hotel Shibari - Restaurant & Cenote Club offers 5-star accommodation with a hot tub. That staff is amazing, very kind and helpful really went over and above to ensure we had a nice stay

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9
Superb
558 reviews
Price from
US$414.26
per night

Situated in Tulum, 6.6 km from Tulum Archeological Site, Hotel Milam features accommodation with an outdoor swimming pool, free private parking, a garden and a shared lounge. Featuring a terrace, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation offers a hot tub, evening entertainment and room service. Amaaaaazing location, lovely people, from day one we had a familiar feeling here! They are very helpful and friendly, the rooms are awesome - architecture on TOP!

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9.3
Superb
218 reviews
Price from
US$528
per night

Facing the beachfront, Puerta del Cielo Hotel Origen offers 5-star accommodation in Bacalar and features an outdoor swimming pool, garden and private beach area. The property has a bar, as well as a restaurant serving local cuisine. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. This property is fantastic. The restaurant (food is really good!), the staff and the direct access to the lake are the best part. Absolutely recommend

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9.4
Superb
485 reviews
Price from
US$234
per night

Hotel Amainah Bacalar Adults Only in Bacalar has 5-star accommodation with an outdoor swimming pool, a garden and a bar. A hot tub and a bicycle rental service are available for guests. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. I had an amazing time at this property! The rooms were spacious and provided a great view of the lagoon. The balcony was amazing with a private pool and hammock. I enjoyed the restaurant and sun beds as well. The location of the hotel is great and very close to the town. The hotel staff was so kind and they helped us call taxi's to and from the property when we would head to town. They went above and beyond to ensure we had a great time. I will definitely be back and recommend to anyone going to Bacalar!

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9
Superb
248 reviews
Price from
US$536
per night

Located in Tulum, 16 km from Tulum Archeological Site, The Yellow Nest Tulum provides accommodation with free bikes, free private parking, an outdoor swimming pool and a garden. Each accommodation at the 5-star hotel has garden views, and guests can enjoy access to a terrace and to a sauna. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi. We stayed for 8 days and it was probably the most relaxing days of my life. Lounging by our pool all day and relaxing was so amazing. The staff was super attentive. The food wonderful. My biggest fear with giving this review is that this place is fully booked next time we come to stay. Nothing like it. Absolute jungle bliss. We did the yoga and meditation even though it was new to us and enjoyed marshmallows over a nightly fire. If you are looking to relax look no further. You will need a car. So many beaches are close and at your finger tips. The beach hotels are loud and have music. This was zen all the way through. A very special stay and place. We will be back to recharge again.

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9
Superb
592 reviews
Price from
US$181
per night

Facing the beachfront, Nômade Temple Holbox offers 5-star accommodation in Holbox Island and has an outdoor swimming pool, garden and restaurant. Offering a bar, the property is located within 200 metres of Playa Holbox. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. An almost perfect stay. Location, vibe, staff, restaurant.

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9
Superb
248 reviews
Price from
US$215
per night

Situated in Tulum, 9.1 km from Tulum Archeological Site, Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World features accommodation with free bikes, free private parking, an outdoor swimming pool and a garden. Featuring a terrace, this 5-star hotel has air-conditioned rooms with a private bathroom. The hotel has a hot tub, a business centre and free WiFi. There is so much to do at the property! You could stay here for a week and still have more to do. There are cenotes, guided tours, multiple pools and lounge areas. Beautiful and spacious rooms, amazing restaurant with delicious food and cocktails.

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9.4
Superb
586 reviews
Price from
US$427.90
per night

Facing the beachfront in Bacalar, Our Habitas Bacalar - Adults Only has a private beach area and a bar. With a garden, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. There is free private parking and the property offers paid airport shuttle service. I've given this a perfect rating though I don't think it's quite perfect. The thing is there is something special about being there. The natural beauty and peaceful feeling of the lagoon are highlighted by carefully designed rooms and a reasonably limited number of guests. It never feels overcrowded. The hotel design captures the magic of the location and they provided comfort and service above my expectations

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9.3
Superb
558 reviews
Price from
US$217
per night

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