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The best five-star hotels in Quintana Roo

Check out our pick of great five-star hotels in Quintana Roo

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Superb: 9+ Very good: 8+ Good: 7+ Pleasant: 6+
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Facing the beachfront, Sana Tulum Beachfront Boutique Hotel offers 5-star accommodation in Tulum and features an outdoor swimming pool, garden and private beach area. Situated conveniently in the Zona Hotelera district, this hotel features a bar, as well as a hot tub and a spa centre. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. Very nice and elegant. The cleaning service was excellent. The availability of the staff was impressive.

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9.2
Superb
108 reviews
Price from
US$337.50
per night

Cristalino Lagoon Front Hotel, Restaurant & Spa has an outdoor swimming pool, garden, a restaurant and bar in Bacalar. This 5-star hotel offers room service, a concierge service and free WiFi. There is free private parking and the property features paid airport shuttle service. Everything! But the quality of Customer Service was superb!

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9.2
Superb
237 reviews
Price from
US$289
per night

Situated in Tulum, 100 metres from South Tulum Beach, Hotel Shibari - Restaurant & Cenote Club features accommodation with free bikes, private parking, an outdoor swimming pool and a fitness centre. Among the various facilities of this property are a garden, a terrace and a bar. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi throughout the property.

Hotel Shibari - Restaurant & Cenote Club offers 5-star accommodation with a hot tub. breakfast, people and instalaciones

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9
Superb
554 reviews
Price from
US$385.69
per night

Situated in Tulum, 6.6 km from Tulum Archeological Site, Hotel Milam features accommodation with an outdoor swimming pool, free private parking, a garden and a shared lounge. Featuring a terrace, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation offers a hot tub, evening entertainment and room service. Such a beautiful hotel. We came here for our honeymoon. Everything here is so relaxing and a piece of heaven. The food is incredible, as well as the stuff. Everything we needed they helped us. Lucia and the other people serving our food as well. I really recommend the hotel at least one time because it’s truly an experience, especially coming with your loved one.

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9.3
Superb
218 reviews
Price from
US$528
per night

Facing the beachfront, Puerta del Cielo Hotel Origen offers 5-star accommodation in Bacalar and features an outdoor swimming pool, garden and private beach area. The property has a bar, as well as a restaurant serving local cuisine. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. This property is fantastic. The restaurant (food is really good!), the staff and the direct access to the lake are the best part. Absolutely recommend

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9.4
Superb
484 reviews
Price from
US$234
per night

Hotel Amainah Bacalar Adults Only in Bacalar has 5-star accommodation with an outdoor swimming pool, a garden and a bar. A hot tub and a bicycle rental service are available for guests. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. Stunning view and location, great interior decor, caring staff, great food and drinks

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9
Superb
250 reviews
Price from
US$536
per night

Located in Tulum, 16 km from Tulum Archeological Site, The Yellow Nest Tulum provides accommodation with free bikes, free private parking, an outdoor swimming pool and a garden. Each accommodation at the 5-star hotel has garden views, and guests can enjoy access to a terrace and to a sauna. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi. Excepcional customer service. Erick, Javier , Jorge, Antonio an the rest of the team make us experience a wonderful time. The facilities were great, this is a perfect place to relax and enjoy the virtues of nature. Highly recommended.

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9
Superb
596 reviews
Price from
US$181
per night

Facing the beachfront, Nômade Temple Holbox offers 5-star accommodation in Holbox Island and has an outdoor swimming pool, garden and restaurant. Offering a bar, the property is located within 200 metres of Playa Holbox. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. Amazing staff, Andy, Eric, Cris, Ryan, etc they have sincerely made this place feel like home. Would come back in a heartbeat

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9
Superb
248 reviews
Price from
US$190
per night

Situated in Tulum, 9.1 km from Tulum Archeological Site, Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World features accommodation with free bikes, free private parking, an outdoor swimming pool and a garden. Featuring a terrace, this 5-star hotel has air-conditioned rooms with a private bathroom. The hotel has a hot tub, a business centre and free WiFi. My husband and I were seeking an idyllic honeymoon destination, and we stumbled upon this hidden gem—an oasis nestled within the heart of nature! The resort staff went above and beyond to make our honeymoon unforgettable, and their thoughtful gesture truly touched our hearts. And let's not forget the delightful surprise of chocolates delivered to our room daily. One of the highlights of our experience was the opportunity to explore the resort on bikes. The Hacienda's expansive grounds include two serene lakes, providing everything you need for a relaxing getaway in nature. Our days were filled with swimming in the cenote in the crisp morning air, paddling in the tranquil lake waters in the afternoon, and cave exploration—all in a single day! Our jungle and cave tour, guided by Gonzola, was an absolute standout. Gonzola's passion and knowledge about the jungle and its diverse ecosystem were truly inspiring. As for dining, the chef at the resort's restaurant is undoubtedly one of the best. Each dinner was a culinary delight, featuring an array of rich and delicious tacos and ceviches that left our taste buds dancing with joy. One delightful aspect we appreciated was that no matter where you ventured on the property, there was always a welcoming presence of clean towels and refreshing water or coffee stations—small touches that made us feel truly pampered. We spent three unforgettable days at this haven, and every day held new adventures to explore. We never grew tired of it.

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9.4
Superb
595 reviews
Price from
US$427.90
per night

Facing the beachfront in Bacalar, Our Habitas Bacalar - Adults Only has a private beach area and a bar. With a garden, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. There is free private parking and the property offers paid airport shuttle service. the staff were amazing. the food was great. amazing!

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9.3
Superb
562 reviews
Price from
US$211
per night

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