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The best five-star hotels in Quintana Roo

Check out our pick of great five-star hotels in Quintana Roo

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Superb: 9+ Very good: 8+ Good: 7+ Pleasant: 6+
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Facing the beachfront, Sana Tulum Beachfront Boutique Hotel offers 5-star accommodation in Tulum and features an outdoor swimming pool, garden and private beach area. Situated conveniently in the Zona Hotelera district, this hotel features a bar, as well as a hot tub and a spa centre. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. What I loved about Sana Tulum - Beachfront Boutique Hotel was its stunning beachfront location and the amazing design that perfectly blended modern and Moroccan styles. The clean, white sandy beach and the breathtaking views of the turquoise Caribbean Sea created a serene atmosphere that was perfect for relaxation. The exceptional service from the staff truly stood out; they were friendly, attentive, and went above and beyond to ensure we had everything we needed. I also appreciated the top-notch amenities, including the lovely infinity rooftop pool and the delicious on-site restaurant that showcased Mediterranean flavors.

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9.2
Superb
106 reviews
Price from
US$360
per night

Cristalino Lagoon Front Hotel, Restaurant & Spa has an outdoor swimming pool, garden, a restaurant and bar in Bacalar. This 5-star hotel offers room service, a concierge service and free WiFi. There is free private parking and the property features paid airport shuttle service. The hotel is beautiful with direct access to the lagoon. Stunning at night and infinite pool with a view was a treat. Staff were helpful and polite.

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9.1
Superb
236 reviews
Price from
US$287
per night

Situated in Tulum, 100 metres from South Tulum Beach, Hotel Shibari - Restaurant & Cenote Club features accommodation with free bikes, private parking, an outdoor swimming pool and a fitness centre. Among the various facilities of this property are a garden, a terrace and a bar. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi throughout the property.

Hotel Shibari - Restaurant & Cenote Club offers 5-star accommodation with a hot tub. The cenote is simply amazing, a unique experience not to be missed. The facilities are impeccable and provide everything needed for a comfortable stay. The staff is very friendly and always willing to help, with Gerardo standing out in particular, as he made us feel right at home. Definitely an unforgettable experience!

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9
Superb
551 reviews
Price from
US$442.37
per night

Situated in Tulum, 6.6 km from Tulum Archeological Site, Hotel Milam features accommodation with an outdoor swimming pool, free private parking, a garden and a shared lounge. Featuring a terrace, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation offers a hot tub, evening entertainment and room service. Amaaaaazing location, lovely people, from day one we had a familiar feeling here! They are very helpful and friendly, the rooms are awesome - architecture on TOP!

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9.3
Superb
216 reviews
Price from
US$524
per night

Facing the beachfront, Puerta del Cielo Hotel Origen offers 5-star accommodation in Bacalar and features an outdoor swimming pool, garden and private beach area. The property has a bar, as well as a restaurant serving local cuisine. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. The location is amazing, it seems to be in a tropical garden. The staff is very attentive and everything‘s been perfect as you can enjoy the beautiful direct access to the lagoon, a relaxing vibe and great food as well

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9.4
Superb
481 reviews
Price from
US$232
per night

Hotel Amainah Bacalar Adults Only in Bacalar has 5-star accommodation with an outdoor swimming pool, a garden and a bar. A hot tub and a bicycle rental service are available for guests. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. very quite adult only boutique hotel. the accommodations were on point. the staff is very y friendly. I’m looking forward to going back.

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9
Superb
250 reviews
Price from
US$532
per night

Located in Tulum, 16 km from Tulum Archeological Site, The Yellow Nest Tulum provides accommodation with free bikes, free private parking, an outdoor swimming pool and a garden. Each accommodation at the 5-star hotel has garden views, and guests can enjoy access to a terrace and to a sauna. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi. I loved absolutely everything, every single detail in the property. This was one of the best experiences I’ve ever had. This place is so personal, so unique and you just feel love overthere. All the people who work there are amazing, with great heart and I felt like at home overthere with my family. The food was so delicious, they were able to meet all my dietary requirements. I would recommend this place to everyone who would like to have magical and warm experience. And it’s not just another hotel or accommodation, this place is a home nest. Thank you so much 🙏

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9
Superb
600 reviews
Price from
US$194
per night

Facing the beachfront, Nômade Temple Holbox offers 5-star accommodation in Holbox Island and has an outdoor swimming pool, garden and restaurant. Offering a bar, the property is located within 200 metres of Playa Holbox. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. Wow!! The beautiful design aesthetics, lush grounds, amazing food and exceptional customer service were 5+ star in all regards. It was an exceptional experience and stay. This is *the* place to stay on Isla Holbox!!

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9
Superb
242 reviews
Price from
US$180
per night

Situated in Tulum, 9.1 km from Tulum Archeological Site, Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World features accommodation with free bikes, free private parking, an outdoor swimming pool and a garden. Featuring a terrace, this 5-star hotel has air-conditioned rooms with a private bathroom. The hotel has a hot tub, a business centre and free WiFi. Everything met and exceeded our expectations. The staff is incredibly professional and nice. The food was INCREDIBLE, fresh ingredients and exquisite preparation. The resort premises are huge, in the middle of a secluded, quiet part of the near-beach jungle. We stayed in an individual lodge with two bedrooms and two bathrooms. The rooms are designed and furnished in the traditional Mexican and Yucatan style. The resort is a piece of paradise: quiet, surrounded by trees and vegetation, there's a lagoon nearby ON THE PROPERTY. There's also a cenote right in the resort and it includes an underground cave which can be toured, one of the *many* activities the resort offers (for free). It really feels like the resort was built around the nature and the spirit of the Yucatan peninsula, as opposed to putting these elements around the resort. There are plenty of activities and things to explore just within the resort itself, with many swimming pools, bike tours and hidden gems on the premises (such as a traditional church, quiet gazebos, the cenote, library, a recreation of a Mayan village, etc.). The resort is approx 10 mins drive from Tulum, 8 mins drive from Xel-Ha water park. We'd recommend renting and coming by car for everyone who stays here to enjoy the surroundings as well (including places like Playa Paraiso). The staff was incredibly accommodating: we missed our connection and lost one night of vacation stuck in Atlanta and the resort management offered us an extra night *for free* to make up for this (although they didn't have to). We also met the owner of the resort along with the director and we could feel their passion for nature, for preserving and passing the spirit of the place onto the resort and its guests. Big thanks and kudos to Gonzo (leading cenote and cave tours and various other activities), Alejandro (our favorite restaurant staff), and all other staff who made our stay feel warm and welcome.

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9.4
Superb
599 reviews
Price from
US$505.70
per night

Facing the beachfront in Bacalar, Our Habitas Bacalar - Adults Only has a private beach area and a bar. With a garden, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. There is free private parking and the property offers paid airport shuttle service. Most beautiful, sexy and natural place to stay and explore in Bacalar.

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9.3
Superb
567 reviews
Price from
US$211
per night

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