As per UAE law, guests are required to present original ID (UAE National ID or Passport) upon check-in for each person staying in the hotel. Please note that all Special Requests are subject to availability and additional charges may apply.

When booking more than 10 rooms, different policies and additional supplements may apply.

The Cove Rotana Resort - Ras Al Khaimah reserves the right to temporarily hold an amount prior to arrival as per hotel policy. Please ensure you have the credit/debit card that guaranteed the booking or was used for pre-payment upon arrival for verification.

For the safety and hygiene of our guests, cooking items are not permitted in our rooms and villas. Furthermore, outside food and shisha are not allowed in the Resort.

Please note that due to payment procedures, debit cards cannot be used at the time of booking. You must use a valid credit card at the time of booking which might be pre-authorized prior to arrival date. Debit cards can only be used upon arrival at the property. Guests are required to show a valid, original ID and credit card upon check-in.

The maximum occupancy in a room is 2 adults and 1 kid aged below 05.99 years they can stay with their parents or adults in the existing bed provided in the room When Booked Room Types are Guest Room, Lagoon View Room, Sea View Room. We understand that families often travel together, and we welcome children of all ages to stay with their parents or adults.

For children aged 06 and below 11.99 years, they can stay with their parents or adults in the existing bed provided in the room when Booked Room Type are Garden View Room, Pool View Room, Specious Guest Room and subject to charge for Booked Meal Plan. However, for child age 12 years and above consider and adult and require to book additional Room.

We strive to accommodate the needs of all our guests and ensure a comfortable and enjoyable stay for everyone.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知The Cove Rotana Resort - Ras Al Khaimah您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。

到店时需支付损毁押金：AED 500。 该押金将以现金形式收取。 退房时此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将以现金形式全额返还。