Please note that children aged 0-12 can only be accommodated in a private room with its own bathroom. Children ages 12-17 can be accommodated in a private room with shared bathroom or private room with its own bathroom. Guests under the age of 18 and over the age of 35 cannot be accommodated in the mixed dormitory rooms.

Please note that the below surcharges are applicable when you pay with Visa, Mastercard, American Express or International Bank cards. Australian Visa Mastercard - 1.65% surcharge. American Express or International cards - 3.5% surcharges. This property can not accommodate large groups bookings. All bookings greater than 6 will need to be approved by management.

Any damages to the property or belongings of the property incurred by guests intentionally or unintentionally, will have to be paid by the guest before leaving. Guest will be asked to leave if the intentional damage of property occurs or if they refuse to abide by Civic Guesthouse rules.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Civic Guest House您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。