If you do not arrive by 11 pm on your arrival date, and have not informed the property in advance, your reservation will be cancelled and you will be charged the full cost of the accommodation.

Please note that the property does not accept cash payments. All payments must be made by credit or debit card, or via EFTPOS. Unless you pay in advance, you will be required to pay for the entire stay and any additional charges upon arrival at the hotel.

Card payments: Please note that a 1.66% charge applies to Visa, Mastercard, American Express, Union Pay and JCB card payments.

All bedrooms (excluding studios and mini-suites) have a king-size bed that can be split into two single beds.

Every three days, your suite will receive an express service, including making the beds with existing linen, replacing towels and toiletries, loading the dishwasher and emptying the rubbish bins.

For stays of more than seven nights, your suite will receive a full clean, including fresh linen every seven days.

A valid ID in the name of the cardholder is required upon check-in.

Please note that pre-authorisation of a credit, debit or EFTPOS card is required at the time of booking.

- To secure your reservation,

please ensure that there are sufficient funds on your card.

You will also be required to pay a bond at check-in.

This will be refunded upon departure.

The bond amounts are as follows: - Studios/Suites with one bedroom: Up to AU$100

- Suites with two bedrooms: Up to AU$200

- Suites with three bedrooms: Up to AU$400

- Penthouses: Up to AU$2,000

New Year's Eve: Pre-payment for the night of 31 December will be required, per room.

You will receive an email from Meriton (within 2 business days) requesting for the payment, which will be required within 24 hours after receiving the email.

Group bookings:

Please note that different policies apply to bookings of 10 rooms or more.

Additional terms and conditions apply, so please contact the hotel using the details on your booking confirmation for further information.

Although we take care to ensure that the photos and descriptions of our facilities and services are accurate, these are subject to continual change and upgrade, and some features and facilities may be removed from service.

If any particular feature or facility is essential to you when choosing a property, please contact us.

We highly recommend speaking to our Australian-based Reservations Team in that case, as they will be able to assist you in making your decision and advise you on the availability of that feature or facility during your stay.

Please note that descriptions are based on information available at the time of publication and may vary or change at any time.

Maps and location photographs are shown for general information only and highlight places in the surrounding area.

The decor and inclusions of actual suites occupied may vary from those shown in the pictures.

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