If you do not arrive by 23:00 local time on your arrival date without previously advising the property, your reservation will be cancelled and the total cost of the accommodation will be charged.

Please note that cash is not accepted at the property. All payments must be made by credit, debit or EFTPOS card. Unless paying now, payment for the entire stay and any incidentals is required upon arrival at the hotel. Card payments: Please note that there is a 1.66% charge when you pay with Visa, Mastercard, American Express, Union Pay or JCB card.

All bedrooms (excluding studio & mini suites) have a king-zipped bed that can be split into 2 single beds. Every three (3) days, your suite will receive an Express Service where we will make the beds with existing linen, replace towels, replace finished amenities, stack the dishwasher and empty the rubbish. For stays longer than 7 nights, your suite will receive a Full Service and be fully cleaned, including all linen changed once every seven (7) days.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that this property requires a credit, debit or EFTPOS card pre-authorisation upon booking. Please ensure your card has sufficient funds to ensure your reservation is secure.

A bond is also required at check-in. The bond will be refunded upon departure.

The bond amounts are as follows:

- Studio/Suites with 1 bedroom: Up to AU $100

- Suites with 2 bedrooms: Up to AU $200

- Suites with 3 bedrooms: Up to AU $400

- Penthouses: Up to AU $2000

When booking 10 rooms or more, different policies may apply.

New Year's Eve: Pre-payment for the night of 31 December will be required, PER ROOM. You will receive an email from Meriton (within 2 business days) requesting for the payment, which will be required within 24 hours after receiving the email.

The property is not an affiliated Schoolies accommodation and will not accept reservations from guests under 21 years of age at Gold Coast hotels during this period.

The property reserves the right to refuse any booking or evict persons between the ages of 16–21 who are not accompanied by a registered adult guest over the age of 21.

The property also reserves the right to deny entry to anyone deemed to be participating in the Schoolies festival or failing to comply with the Terms and Conditions.

W momencie zameldowania wymagane jest okazanie ważnego dowodu tożsamości ze zdjęciem oraz karty kredytowej. Życzenia specjalne zostaną zrealizowane w zależności od dostępności, a ich realizacja może podlegać dodatkowej opłacie.

Prosimy o wcześniejsze poinformowanie obiektu Meriton Suites Surfers Paradise o planowanej godzinie przyjazdu. Aby to zrobić, możesz wpisać treść prośby w miejscu na życzenia specjalne lub skontaktować się bezpośrednio z obiektem, korzystając z danych kontaktowych widniejących w potwierdzeniu rezerwacji.

W obiekcie obowiązuje zakaz organizowania wieczorów panieńskich, kawalerskich itp.

Cisza nocna obowiązuje w godzinach 23:00:00–08:00:00.

Goście poniżej 18. roku życia mogą zameldować się wyłącznie z rodzicem lub oficjalnym opiekunem.