Guests are kindly requested to inform the hotel at least 7 days in advance of their estimated time of arrival. This can be noted in the Special Requests box during booking or by contacting the hotel using the contact details found on the booking confirmation.

Please note that there is a 3.5% charge when you pay with an American Express credit card.

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card.

We only accept bookings directly from the guest that is actually requesting to stay with us. We only deal directly with the guest. We do not accept bookings from third parties or third parties agencies.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Norfolk Motor Inn您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。