A credit card guarantee is required at time of booking. Please note that the hotel will process the full accommodation charge onto your nominated credit card 48 hours prior to arrival. The Hotel reserves the right to cancel bookings made on a declined credit card. All non-refundable, pre-paid rates will be charged upon booking.

Please note that reception opening hours are as follows:

Monday to Sunday: 08:00 to 19:00

Public Holidays: 09:00 to 17:00

Guests arriving outside reception opening hours are kindly requested to inform the hotel in advance during reception opening hours. Contact details can be found on the booking confirmation.

Please note that luggage storage is available at a surcharge.

Please note that a 0.8% surcharge applies for payments with Visa, Mastercard and BankCard credit cards. Please note that a 3.35% surcharge applies for payments with bank issued American Express credit cards and a 3.5% surcharge applies for American Express and Diners Club credit cards. These surcharges are strictly non-refundable. Payments by cash or debit card do not attract transaction fees. Please note that these rates may be subject to change without prior notice.

Please note that there will be no daily room servicing on all Australian Public Holidays.

Please note that guests receive Unlimited Wi-Fi free within the room fore up to 5 devices.

Please note that this property will not be serviced for the duration of your stay.

From the 29th September for 4 weeks, some repairs will be taking place on the room top. Please be advised there will be a noise disturbance Monday to Friday during the hours of 9am & 4pm. The pool & BBQ Area will still accessible during this period

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

到店时需支付损毁押金：AUD 100。 该押金将通过信用卡收取。 退房时此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。