Accessibility Notice for Spring Hill Gardens: Our property is a 3-storey walk-up with stair access to each level. Unfortunately, we do not have elevators, which may make our accommodations less suitable for guests with mobility issues, such as families with toddlers or seniors requiring wheelchair access.

Weekly Apartment Servicing: Apartments receive a weekly service, including a starter pack of essentials like soaps, detergents, toilet paper, and tea and coffee supplies.

Reception Hours: Please be aware that Spring Hill Gardens Apartments does not operate a 24-hour reception. Our reception is open Monday to Friday from 09:00 to 17:00 and Saturday from 09:00 to 12:00. Should you plan to arrive outside these hours, we kindly ask that you inform us in advance using the contact details provided on your booking confirmation.

Payment Surcharges: A surcharge of 1.5% applies for payments made with Visa or Mastercard, and a 3% surcharge is applicable for payments with American Express or Diners Club credit cards.

Payment and Damage Deposit: Payment for your stay will be processed shortly after the booking grace period ends. Upon arrival, a 200 AUD damage deposit is pre-authorised, refundable following your departure, provided there is no key loss, the room is maintained clean, and no damage is detected.

Undercover Parking: Limited on-site undercover parking is available for an additional charge. If you require parking, please ensure to contact us in advance to secure a spot.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Spring Hill Gardens Apartments您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

您须在入住前通过银行转账方式向住宿付款。住宿会在您预订后与您联系并提供关于银行转账的说明。

该住宿不允许举办男性聚会、女性聚会或类似的聚会。

20:00:00至09:00:00期间需保持安静。

到店时需支付损毁押金：AUD 200。 该押金将通过信用卡收取。 退房后7天内此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。