Please note, there is a 1.4% credit card surcharge when using a credit card.

Please note that your payments will be processed by the Mantra Group/SAMARAD; this will appear on your bank statement as Peppers/Mantra/BFree Surfers Paradise. You must show a valid photo ID and credit card upon check in. The credit card and ID must be in the same name as the guest's name on the booking confirmation. The credit card must be the same as the one used for the reservation. Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual 'Schoolies Week' period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period. Please note that this property has a 'No Party Policy'. Please note that reception hours are 8:30 AM until 6:00 PM Monday to Sunday. Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in. Please note that accommodation is serviced once a week. Please note parking at the property is subject to availability. A damage deposit of AUD 200 per 1 Bedroom, AUD 300 per 2 Bedroom, AUD 500 per 3 Bedroom and Sub Penthouse and AUD 1000 per Superior Sub Penthouse is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. When booking 3 rooms or more different policies and additional supplements may apply.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

该住宿不允许举办男性聚会、女性聚会或类似的聚会。

到店时需支付损毁押金：AUD 500。 该押金将通过信用卡收取。 退房后7天内此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。