Guests arriving outside reception opening hours are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation.

Chip and pin credit cards or cash are the only accepted methods of payment (for security reasons the hotel cannot accept credit cards that do not have chip and pin).

Please note that during weekends and Belgian national holidays, parking is only available upon reservation in advance and for more than 1 night. Guests can contact the hotel directly to make reservations.

The bed type that guests choose is an option and cannot be guaranteed.

If guests arrive with more people than on the confirmation, the hotel can refuse the guests and charge the full amount.

Please note that guests can not bring their own baby cot and need to reserve a baby cot with the hotel directly.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。