All guests 19 and older must present a valid form of identification upon check-in.

Please note, pet-friendly rooms are limited and based on availability. There is a there is a nightly charge applied.

Please note, the fitness centre is available for guests 19 years of age and older.

Please note: In an effort to offer guests the best possible experience, we are in the process of an extensive lobby renovation. Work began in early January and includes the replacement of flooring tiles, a new front desk area, new doors, painting, and décor changes. The project is expected to be ongoing until mid-March and will take place throughout the day and evening, up to 7 days a week. While we will do our very best to keep the impact on our valued guests as minimal as possible, there will be times when noise and dust levels will be elevated. At this time, the main entrance will be restricted and no longer available for use. Guests are asked to enter the resort through the convention doors (on the left end of the building near the park) where we have set-up a temporary front desk area. The resort’s pool, gym, and restaurants will remain open and a temporary pathway through the lobby will be used for guest access to those amenities.

We recognize that these renovations may be disappointing to your stay, however, we hope you’ll join in the excitement regarding the wonderful changes ahead. Thank you for your patience and understanding; we look forward to offering an enhanced experience in the near future.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Prestige Lakeside Resort, WorldHotels Elite您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

由于新冠肺炎（COVID-19）疫情，该住宿正在采取措施保护客人和员工的安全。因此特定服务和设施可能已被削减或取消。

到店时需支付损毁押金：CAD 100。 该押金将通过信用卡收取。 退房时此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。