The front desk operates until 01:00 daily, therefore check in is available until this time. Guests arriving after 01:00 should coordinate with the property in advance via email.

For security reasons, every time a guest wants to enter the property they must ring the doorbell.

Please note the property will not accommodate guests arriving in a state of inebriation or guests presenting aggressive or disrespectful attitudes towards the staff or other guests.

Please note cooking is not allowed on site.

Smoking is not permitted on site.

请您提前告知Hostal Balmaceda您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

由于新冠肺炎（COVID-19）疫情，该住宿正在采取措施保护客人和员工的安全。因此特定服务和设施可能已被削减或取消。

为遵从政府针对新冠肺炎（COVID-19）的防疫指导，该住宿在指导实施期间可能需要客人提供额外文件，以证明其身份、行程及其他相关信息。