A map of Fenghuang Old Town is offered for free.

Please check your email for transportation information after reservation.

Please kindly note that heating is available at an additional cost of CNY 20 per room per day.

For epidemic prevention and control needs, the property do not provide pillow blankets and other facilities that cannot be disinfected daily. Thanks for understanding.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Hemu House您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

您须在入住前通过银行转账方式向住宿付款。住宿会在您预订后与您联系并提供关于银行转账的说明。

该住宿不允许举办男性聚会、女性聚会或类似的聚会。

21:00:00至08:00:00期间需保持安静。

到店时需支付损毁押金：100元。 该押金将以现金形式收取。 退房时此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将以现金形式全额返还。