The hotel offers a round-trip chargeable shuttle service to Hong Kong International Airport, Shenzhen Bao'an International Airport and Shekou Ferry Terminal.

The extra bed size is 2 metres long and 1.2 metres wide.

The outdoor swimming pool is situated on the fifth-floor terrace. In accordance with Article 3 of the "Regulations on the Administration of Hygiene in Public Places" of China, specific items in public places must meet national hygiene standards and requirements. With safety in the swimming environment as a primary concern, visitors are required to wear swimming caps before entering the pool to prevent hair loss from clogging the swimming pool's circulation system.

Please kindly note that Shangri-La Shenzhen has been selected as one of the esteemed business negotiation venue for the China Food and Drinks Fair, taking place from 23 to 29 October 2024. During this event, we would like to ensure a seamless experience for all our guests. Therefore, we have made the following adjustments: On-site check-in, check-out, and breakfast services will be relocated to the 27th Floor, Horizon Club Lounge. In the meantime, the outlets may be subject to adjustments based on the requirements of the fair. We sincerely apologise for any inconvenience caused and thank you for your understanding.

If you plan to visit the hotel to participate in the business negotiation, please contact the organiser directly for relevant information.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。