Please note that the gym is temporarily unavailable. Please contact the property for more details.

Please note that the schedules for snacks are as follows:

Mornings from 10:00 to 12:00

Afternoons: 15:00 to 18:00

Nights: 22:00 to 01:00

Please note that guests booking 11 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation.

Please note that children under 11 years old can stay for free but the meals are not included.

Please note that guests check in with minors (under 18 years old) must present a valid ID and proof of parenthood or evidence of parental permission.

Pets are permitted for an additional charge of COP $120,000 per night. Both dogs and cats are allowed. Only one pet is permitted per room, with a maximum weight of 13 kilograms. Pets must not be left unattended at any time. Pet-friendly accommodation is available in select rooms only; conditions and restrictions apply. To request a pet-friendly room, kindly contact the property using the telephone number provided in your booking confirmation.

Please note that if you travel with your child under eighteen (18) years of age, you must present the minor’s identification document and the document corroborating the first degree of consanguinity (biological father - child) or first degree of civil kinship (adoptive parent - adoptive child).

If the minor does not travel in the company of his parents, it will be indispensable that the responsible adult delivers at the reception, in addition to the identification document of the minor, the permission of the parents with personal presentation before a notary public, together with the copy of the identification document of those who gave the authorization. Without this documentation, minors will not be allowed in the hotel. This is in accordance with the law.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

執照號碼：24863