Special Places of Costa Rica is committed to protecting our properties and complying with short-term rental regulations, which is why all guests are required to complete an independent verification with our trusted partner, TRUVI, before check-in. You will be contacted via email, text, or app notification with instructions to complete this process. As part of the verification, you will need to choose between paying a refundable security deposit (which includes a non-refundable 2% processing fee) or purchasing a non-refundable damage waiver, which protects you in case of accidental damage during your stay. We strongly recommend the damage waiver, as it provides peace of mind and avoids tying up funds with a deposit. Both the TRUVI verification and your selection of either the deposit or the damage waiver must be completed prior to your arrival. Failure to complete either step may result in being denied access to the property and forfeiting the rental without refund. Thank you for your understanding and cooperation.

Refunds are determined by cancellation policies, and in addition, SPCR charges a 5% cancellation fee over the total booking amount or a minimum of USD 75 and added 13%, plus any applicable merchant fees. This will be withheld from any refund on a deposit. Refunds will be processed to the credit card on file, or via wire transfer if deposit was made by wire transfer. SPCR recommends travel insurance to cover any unforeseeable contingencies.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Stunning Luxury Mansion in Playa Flamingo with Six Bedrooms and Beachfront Access您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

客人将收到租赁协议，且需在到店前签署协议并返还给住宿。如客人未按时收到协议，应按预订确认上显示的电话号码联系住宿管理公司。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。