When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that the same credit/debit card that was used for booking needs to be presented upon arrival. If you are not the card holder, please contact the hotel in advance. If you are the credit card holder and you do not take the card with you, please contact the hotel in advance.

Guests under the age of 18 are not permitted unless the hotel receives written permission from their parent or legal guardian.

A temporary hold (pre-authorization) will be placed on a customer's credit card prior to arrival to ensure there are sufficient funds available (first night value) to guarantee the reservation. The hotel reserves the right to cancel the reservation in case the transaction is declined.

Reservation are charged in local currency - CZK - using the internal exchange rate as set by the property. Bear in mind that your card issuer may charge you a foreign transaction fee.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Astoria Hotel您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

提醒您，如提早退房，住宿方仍會收取全額房費。

提醒您，車位有限，停滿為止。