Sustainability certification

Novotel Hamburg City Alster

–Great location - show map
+112 photos
Scored 8.3
Rated very good

Staff

8.9

Property highlights

About this property

This 4-star hotel in central Hamburg offers rooms with free WiFi. The Novotel Alster lies in the Hohenfelde district, 50 metres from Lübecker Straße Underground Station. Rooms at the Novotel Hamburg Alster are air-conditioned and include a wardrobe, 55-inch cable TV, desk, safe, mini fridge, USB sockets and coffee/tea making facilities. The private bathroom is fitted with a rain shower and hairdryer. Up to 2 children under the age of 15 can sleep free of charge in the parents' room. Guests enjoy free use of the Novotel's spa area, featuring a sauna, steam bath and a modern fitness room. There is a children's play corner and Xbox at the lobby. The Novo2 bar, lounge and eatery serves regional Northern German specialities as well as Mediterranean cuisine. Snacks and drinks are served in the Alster Lounge, where sports events are also shown on the large TV screen. The Novotel offers on-site parking and is just a 10-minute walk from Hamburg's Alster Lake. Guests can walk to Hamburg Main Station in 15 minutes.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Parking on site
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • Restaurant
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
  • Bar
Novotel
Hotel chain/brand
Novotel

Top location: Highly rated by recent guests (8.6)

Breakfast info

American, Buffet

  • Parking available at the hotel

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 large double bed
2 single beds
1 sofa bed
and
1 large double bed
1 sofa bed
and
1 large double bed
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Sustainability

This property has 2 third-party sustainability certifications.
BREEAM
BREEAM
Green Key (FEE)
Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Anoop
India India
“The breakfast was a huge spread with lots of variety, but expensive. The metro was just outside the hotel, very convenient. Staff was friendly and helpful.”
Pia
Denmark Denmark
“Easy hotel to get to by car. Very good breakfast - loved it. A very nice hotel.”
Mette
Denmark Denmark
“The staff is absolutely lovely, especially the restaurant and bar staff, the food was soo delayed and everyone got so confused, but they did absolutely the best to change it to a great experience. Still crying from laughing.”
Anastasia
Denmark Denmark
“Location is close to a metro station and 10 minutes to a street with a lot of cafes and restaurants. The room is quiet and clean, personal is friendly and helpful”
Muhammed
Turkey Turkey
“The location was perfect, inside subway station. The hotel was clean and, staff was friendly and attentive.”
Ole
Norway Norway
“Very clean, spacious rooms, and the beds were very good to be a hotel bed. Easy access to hotel and parking. We enjoyed it very much! Would definitely recommend this place.”
3
Bahrain Bahrain
“The hotel was located just outside the train station. The room was nice and the staff friendly”
Yahong
Germany Germany
“Location is very convenient to transfer to city center which is easy to taking city walk”
George
Belgium Belgium
“We had a big and comfortable room for 4 people, the facilities were all great, the room was clean. Breakfast was also good with a lot of options. The reactivity of the staff was also great when we had a minor issue, so that was also a plus.”
Evgeny
Germany Germany
“The staff was very friendly and willing to help. I am very satisfied with how quickly and nice they assisted us with little son accommodation. The location is right near the subway, you can reach the city center in ten minutes. There are many...”

Hotel surroundings

Restaurants

1 restaurant on site
Novo2
  • Cuisine
    European
  • Ambiance
    Family friendly • Modern
  • Dietary options
    Vegetarian • Gluten-free • Dairy-free

Facilities of Novotel Hamburg City Alster

Great facilities! Review score, 8.4

Most popular facilities

  • Parking on site
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • Restaurant
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
  • Bar

House rules

Novotel Hamburg City Alster takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaDiners ClubJCBCash

The fine print

Need-to-know information for guests at this property

Guests under the age of 18 can only check in with a parent or official guardian.