Please note that the entrance to the hotel has a 7 cm step. Wheelchair access to the hotel is via a non-fixed ramp.

Please note that children up to 9 years old can sleep for free when using existing beds. Although, children breakfast must be paid at the property. Please note the following prices of the buffet breakfast for children:

Children from 2 to 9 years: EUR 5

Children from 0 to 2 years: Free

Please note: "When reserving 3 rooms or more, the establishment may apply supplements or special conditions"

Group bachelor party reservations are not allowed.

Attention: we do not attend food intolerances and allergies in our breakfast

The hotel will not be responsible for bank commissions for charging the customer's credit card. If the card gives the option of charging in euros or another currency, the payment will be made in the other currency.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Hotel Carlos V您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

该住宿不允许举办男性聚会、女性聚会或类似的聚会。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

由于新冠肺炎（COVID-19）疫情，该住宿当前的餐饮服务可能有所限制或不再提供。

由于新冠肺炎（COVID-19）疫情，该住宿正在采取措施保护客人和员工的安全。因此特定服务和设施可能已被削减或取消。

由于新冠肺炎（COVID-19）疫情，该住宿已缩短前台和客房服务的时间。

鉴于新冠肺炎（COVID-19）疫情，本店严格遵守保持社交距离的预防措施。

由于新冠肺炎（COVID-19）疫情，室内公共区域必须佩戴口罩。