Please note that the hotel reserves the right to pre-authorise credit cards prior to arrival.

Any damage or loss to the property caused by guests will incur a charge that will be shared and agreed on during check-in. Damages will be charged to the credit card provided at check-out.

Please note that a non-refundable prepayment is required for group bookings of more than 3 rooms.

Please be aware that the property doesn´t accept group reservations for more than 4 rooms.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Hotel Ginebra您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。