Relais & Châteaux Heritage Hotel

–Excellent location - show map
+100 photos
Scored 9.3
Rated superb

Staff

9.7

Property highlights

You might be eligible for a Genius discount at Relais & Châteaux Heritage Hotel. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Get the celebrity treatment with world-class service at Relais & Châteaux Heritage Hotel

Relais & Châteaux Heritage Hotel offers 5-star accommodation in Madrid, next to Paseo de la Castellana. It is located on a 20th century listed building beautifully decorated with a belle-époque design. The hotel features a modern décor, offering an urban and cosmopolitan spirit, merged with up-to-date technologies. All rooms come with a private bathroom with high-end toiletries, bathrobe and slippers. A buffet breakfast is served every morning at Relais & Châteaux Heritage Hotel. Lunch and dinner are provided at the restaurant Haroma, under the guidance of chef Mario Sandoval, offering local and Mediterranean cuisine. There is a roof-top sun terrace with a stylish lounge area to relax. When guests need guidance on where to visit, the reception will be happy to provide advice. Guests can discover Madrid city centre as it is reachable within walking distance of the financial district, also located within a short distance. IFEMA and Wanda Metropolitano are a 15-minute drive away. The nearest airport is Adolfo Suarez Madrid-Barajas Airport, 11 km from the property. Different payment terms may be requested for long-stay reservations of 7 or more nights of stay

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Private parking
  • Free WiFi
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Room service
  • Bar
Relais & Châteaux
Hotel chain/brand

Situated in the best rated area in Madrid, this hotel has an excellent location score of 9.0

Breakfast info

Continental, Buffet

  • Private parking available

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
2 single beds
or
1 large double bed
2 single beds
and
1 sofa bed
or
1 sofa bed
and
1 large double bed
2 single beds
or
1 large double bed
Bedroom
2 single beds
Living room
1 sofa bed
4 single beds
or
2 large double beds
2 single beds
or
1 large double bed
4 single beds
and
1 sofa bed
or
1 sofa bed
and
2 large double beds
2 single beds
2 single beds
or
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Clelia
United Kingdom United Kingdom
“Wonderful location and lovely hotel in the heart of Madrid. Extremely convenient for both walking around the city and also for the MAD airport.”
Stina
Sweden Sweden
“Amazing staff perfect location and a lovely atmosphere”
Jane
United Kingdom United Kingdom
“A gem of a hotel. It felt extremely welcoming and the rooms were extremely comfortable. The staff were beyond helpful and a special mention needs to go to Olivia on reception who made some wonderful suggestions for places to eat and who went the...”
Aleksandra
United Kingdom United Kingdom
“Location is pretty good, it’s very clean and staff is very friendly and helpful. The design is very cute.”
Dmb
South Africa South Africa
“Wonderful attention to detail to make sure all our needs were taken care of. Understated timeless elegance.”
Harpeet
Kenya Kenya
“The staff were ever so helpful. Will definitely be back”
Lance
Australia Australia
“Everything was perfect. The building, the staff, the rooms were all 10 out of 10. The rooms were especially well designed.”
Dr
Germany Germany
“Very friendly staff, small but nice and more than sufficient breakfast buffet.”
Angie
Germany Germany
“A small and cozy but elegant and luxurious hotel with a terrace to chill and a terrace to have tapas in a romantic setting overlooking the roofs of Madrid. Excellent restaurant and great breakfast buffet and a La cart choices. Rooms are individual...”
Christina
Greece Greece
“This is a classic/modern hotel, very clean, friendly and very efficient staff . The cuisine is superb. The quality and variety of breakfast menu is according to the hotel standard. The location is very convenient .”

Hotel surroundings

Restaurants

1 restaurant on site
Haroma
  • Cuisine
    Local

Facilities of Relais & Châteaux Heritage Hotel

Great facilities! Review score, 9.3

Most popular facilities

  • Private parking
  • Free WiFi
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Room service
  • Bar

House rules

Relais & Châteaux Heritage Hotel takes special requests - add in the next step!
Check-in
From 15:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroRed 6000Cash

The fine print

Need-to-know information for guests at this property

Please inform Relais & Châteaux Heritage Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.