Relais & Châteaux Heritage Hotel

–Excellent location – show map
+100 photos
Scored 9.3
Rated wonderful

Staff

9.8

Relais & Châteaux Heritage Hotel offers 5-star accommodations in Madrid, next to Paseo de la Castellana. It is located on a 20th century listed building beautifully decorated with a belle-époque design. The hotel features a modern décor, offering an urban and cosmopolitan spirit, merged with up-to-date technologies. All rooms come with a private bathroom with high-end toiletries, bathrobe and slippers. A buffet breakfast is served every morning at Relais & Châteaux Heritage Hotel. Lunch and dinner are provided at the restaurant Haroma, under the guidance of chef Mario Sandoval, offering local and Mediterranean cuisine. There is a roof-top sun terrace with a stylish lounge area to relax. When guests need guidance on where to visit, the reception will be happy to provide advice. Guests can discover Madrid city center as it is reachable within walking distance of the financial district, also located within a short distance. IFEMA and Wanda Metropolitano are a 15-minute drive away. The nearest airport is Adolfo Suarez Madrid-Barajas Airport, 6.8 mi from the property. Different payment terms may be requested for long-stay reservations of 7 or more nights of stay

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Private Parking
  • Free Wifi
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Room service
  • Bar
Relais & Châteaux
Hotel chain/brand

Property highlights

Located in the best-rated area in Madrid, this hotel has an excellent location score of 9.1

Breakfast Info

Continental, Buffet

  • Private parking available

You won't be charged yet

Sign in, save money

Sign in to see if you can save 10% or more at this property.
Sign inCreate an account
Sign in, save money

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Guests who stayed here loved

Devaleena
United States United States
“Excellent location, beautiful decor, clean and very friendly professional staff!”
Olga
United States United States
“A truly lovely and comfortable hotel with exceptionally attentive staff and beautifully appointed rooms. The bed was hands-down one of the most comfortable I have ever slept in and I travel internationally very frequently. The location is ideal,...”
Jennifer
United States United States
“Staff was extremely friendly and attentive… downright superb!”
Hande
Turkey Turkey
“The building itself is beautiful and the location and the staff perfect and the breakfast wow”
Fahad
Kuwait Kuwait
“Staff were very kind and friendly A Timeless Boutique Stay – Pure Elegance in the Heart of the Madrid”
Duncan
United States United States
“Classic old style hotel with an intimate atmosphere and outstanding and very friendly and welcoming staff. Room was spacious, well appointed, comfortable and clean. Great value and well worth the stay!”
Ceylan
Turkey Turkey
“The hotel was spotless, beautifully decorated, and had a luxurious atmosphere. The staff were very attentive and ensured everything was perfect throughout our stay.”
Laura
Mexico Mexico
“The attention to detail, the service and the design of the hotel”
Carl
United States United States
“It was an amazing stay! Great location! Great rooms! We were treated so well by the staff! They were always friendly and attentive! They gave the best recommendations as well!”
Mahmood
Jordan Jordan
“It was so clean and neat and the housekeeping was wonderful”

Availability

Select dates to see this property's availability and prices

—
Room Type
Number of guests
 
2 twin beds
or
1 queen bed
2 twin beds
and
1 sofa bed
or
1 sofa bed
and
1 queen bed
2 twin beds
or
1 queen bed
Bedroom
2 twin beds
Living room
1 sofa bed
4 twin beds
or
2 queen beds
2 twin beds
or
1 queen bed
4 twin beds
and
1 sofa bed
or
1 sofa bed
and
2 queen beds
2 twin beds
2 twin beds
or
1 queen bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Hotel area info

Food and Drink

Breakfast

  • Wonderful breakfast included with select options or available at the property for $44.76 per person.
  • Served daily
    07:30 to 11:30
  • Menu style
    Buffet • À la carte
Haroma
  • Cuisine
    Local
  • Menu
    À la carte
More food and drink
More food and drink
Meals • Restaurants • Facilities

House rules

Relais & Châteaux Heritage Hotel takes special requests – add in the next step!
Check-in
From 3:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

2 years old
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroRed 6000Cash

The fine print

Must-know information for guests at this property

Please inform Relais & Châteaux Heritage Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.