Please note that if you choose a rate that request a payment in advanced, you will receive a message from us per this platform with detailed payment instructions and a secured payment link.

When booking 4 rooms or more, different policies and additional supplements may apply.

When traveling with pets, please note that an extra charge of EUR 20 per pet, per night, applies. Maximum 1 pet per room with a maximum of 15 kg. It is mandatory to show your pet’s health card upon arrival. All requests for traveling with pets are subject to availability and prior confirmation by the hotel.

The cleaning service is provided once every three days and linens are changed once a week.

Please note that the check-in process consists of a self-service kiosks, nevertheless there always staff available to assist you.

Please note that a Padel court is available for an additional charge.

Please inform Sholeo Lodges Maspalomas of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 22:00:00 and 08:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.