Our Roof Terrace will be open from May to October.

GROUP POLICY: Any reservation of 10 people or more per night will be considered a group with different terms and conditions. Groups reservations can only be made through our reservations team, and Generator reserves the right to cancel it otherwise.

AGE RESTRICTIONS: Individuals under the age of 18 can only stay at the Hostel when accompanied by a parent or legal guardian in the same room. The room must be private. Unaccompanied under 18's are not allowed to stay in shared rooms, unless they are part of a group that has booked out the entire shared room. The group leader must provide the required documentation to Generator. Failure to comply with these policies will result in automatic cancellation of the booking with no refund. Guests violating these rules will not be permitted to check into the Hostel.

PAYMENT: The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

PET POLICY: We would welcome a dog on property but only when staying in a private room, and subject to a fee per dog per Stay. Only Dog under 75lbs./ 34kg.

PAYMENT: For Advance Purchase rates/Non Refundable rates, we require the payment card used for booking to be presented upon check in.

Please note that our Rooftop is closed for the winter, from October to April next year.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。