The reception is open every day from 07:00 to 12:00 and 14:00 to 20:30. If you plan to arrive outside these times, please contact the property.

End of stay cleaning is included in our rates. However, please note that all accommodation must be left tidy and clean. In the event that accommodation requires a cleaning intervention other than that described in our booking conditions, this will be at the client’s charge and will be deducted from the deposit.

The outdoor pool is open from April to September.

Guests have free access to the fitness centre. An extra fee applies for the hammam.

Please note that the hammam must be booked upon arrival.

Please note that the name on the credit card and photo identification must match the name on the booking reservation. If this is not the case, the hotel reserves the right to refuse accommodation.

Please note that daily cleaning is not included.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Résidence Odalys Terra Gaia您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

到店时需支付损毁押金：€ 300。 该押金将通过信用卡收取。 退房后7天内此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。