- Free Wifi
- Bathtub
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
- Safe
- Baggage storage
- Heating
You might be eligible for a Genius discount at The Chester Grosvenor. Sign in to check if a Genius discount is available for your selected dates.
Genius discounts at this property are subject to booking dates, stay dates, and other available deals.
About this property
This award-winning 5-star hotel features individually decorated rooms with bathrobes. Guests can relax in the spa's Thermal Suite, complete with herb sauna and steam room. All of the luxurious rooms have their own individual color scheme, and feature large, comfortable beds. Guests can relax with bathrobes, slippers and luxury toiletries in the bathroom. Rooms also include free WiFi. With 4 AA Rosettes, The Arkle restaurant offers tasting menu and La Brasserie offers informal cuisine and coffees among Parisian decor. A Continental breakfast is served in the morning and a full English option is available at an extra cost. The Spa at The Chester Grosvenor features 5 luxury treatment rooms providing a wide range of relaxing treatments. Guests can also enjoy the steam room, salt grotto, and foot baths. In the center of Chester, the hotel is less than 5 minutes’ walk from both Chester Cathedral and Grosvenor Park. On one of Chester’s historic shopping streets, the hotel is next to the Grosvenor Shopping Center. The Spa and Thermal Suite are open Thursday to Monday. There is an additional charge for guests to use the Thermal Suite unless Spa treatments have been booked.
Couples in particular like the location – they rated it 9.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Parking on site
- Spa
- Free Wifi
- 2 restaurants
- Facilities for disabled guests
- Non-smoking rooms
- Room service
- 24-hour front desk
- Bar
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Guest reviews
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Guests who stayed here loved
- William
Saudi Arabia“I booked 2 rooms, for me and my son. The room’s weren’t ready on arrival, we were early. We went out and got back at about 10pm, my son’s room was smelling badly of smoking, the duty manager was excellent and checked the room, immediately agreed...” - Steve
United Kingdom“Such a lovely place. I’ve have been fortunate to stay at this hotel 5 times in last 12 months and every time I come, the staff blow me away! The word is consistency! It’s the same everytime I go. They make you feel special, just little touches...” - Matthew United Kingdom“Great location, lovely city. We visit at least once a year.”
- Charles
United States“Opulent decor in the reception, the doormen, the staircase and the magnificent chandelier of the Grosvenor. Porridge with pastries for continental breakfast in the dining room. Comfortable bed. Being right there on Eastgate. The shops, the...” - Stefan United States“The hotel was simply impressive. Whoever likes historical hotels will enjoy the Grosvenor. The room was spacious, the bed was comfortable, and the hotel is located in the city center in walking distance to everything.”
- Debbie United Kingdom“This is my favorite hotel in the UK for the staff and how beautiful the hotel is, its a pleasure every time.”
- Christine United States“The location was right in the middle of the best things to see! The room was wonderfully decorated, breakfast was delicious and the staff were so friendly and helpful.”
- Monika
Switzerland“Very good location and the stuff (especially with the help of our luggage) were very nice and helpful.” - Daniel United States“Most comfortable bed we have ever experienced at a hotel. Very professional hotel staff, a beautiful historic hotel. Great breakfast and perfect location.”
- Paul United Kingdom“Very efficient, helpful staff, lovely room, comfortable bed, great shower, very clean”
Hotel area info
Restaurants
- Arkle
- CuisineBritish
- Open forDinner
- Dietary optionsVegetarian • Vegan • Gluten-free
- La Brasserie
- Open forBreakfast • Lunch • Dinner
House rules
Child policies
Children of all ages are welcome.
Children 11 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
The fine print
Arkle is open Thursday to Saturday inclusive.
Please note that the hotel will pre-authorize your credit or debit card up to the value of your booking plus GBP100.00 for any extras taken. Mastercard debit cards, Maestro or Visa Electron cannot be pre-authorized.
The spa is open Thursday to Monday only.
Please note that the thermal suite in the spa is available to the guests for an extra charge of GBP 35 per room, for the duration of your stay.
Please note that payment must be from the original card used to make the booking.
Car parking charges when using the Grosvenor Shopping Center car park are £15.00 per 24 hours.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
