The name on the credit card used for the booking should correspond to the guest staying at the property.

For reservations made by a third party, you will need to complete an authorisation form and present a copy of the person's ID and credit card.

Please note that when booking a rate where payment is due before arrival, the property will send detailed payment instructions and a link to a secure payment platform.

When booking 5 rooms or more, different policies and additional supplements may apply.

The hotel will be undertaking improvement works in the rooms until June 2026. No disruption to any of the services and operations will continue as normal.

Please note that the Junior Suite Sky View and Junior Suite London Eye are located on upper-level floors.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。