Please note that the property doesn't have elevators.

Please note that guests arriving after 22:00 must inform reception.

Guests are required to provide a credit/debit card upon arrival.

This property reserves the right to pre-authorise the guest's credit card for 1 night only prior to arrival.

When booking 4 rooms or more, different policies and additional supplements may apply. You will be contacted by the property after the reservation.

When booking more than 10 nights, 1st night, a non-refundable deposit will be required.

Please note that the property doesn't have air conditioning

Group bookings ( more than 4 rooms, alternatively 10 or more people )are subject to a different cancellation policy and will be contacted by the property once the booking is received. The group booking terms and conditions will then be advised and applied.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Mentone Hotel您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。