Company information
We are a family run company, have been successfully providing holiday accommodation for over 20 years and are continually expanding. Our parent company is a builder/redeveloper with over 30 years experience, specialising in quality bespoke traditional and contemporary properties. Our portfolio currently consists of 19 properties, expanding to over 25 in 2024. We have Cosy Cottages, Woodland Retreats and Unique Conversions in The Peak District, Anglesey, Derbyshire Dales and Staffordshire Moorlands. All properties are serviced and maintained by our own staff of cleaners, tradespersons and handy-persons, so you can trust us as much as anyone! With having so many holiday homes, guests and staff to look after, our small team has created methods of management to be as efficient as possible, which are mostly electronic, but there are humans behind it all! No one is perfect but we do our best we can for you! CONTACT: Airbnb chat and office email is only for admin and only during office hours, also please don't call the single phone number we have... Instead of relying on one person with one out of hours number we have an electronic system for OUT OF HOURS HELP set up which reaches enough of the right staff to deal with any issues as quickly as possible. Details will be provided before arrival when you check in online. In the interest of fraud prevention and clarity we will only discuss bookings and out of hours help with the lead guest who are ultimately responsible, even if not in the property at the time of a problem. It is very inefficient to receive calls and messages from various people who we don't recognise from the booking/check in details.
Property information
Please see the full terms "THE SMALL PRINT" on our website. OCCUPANCY… Maximum is in the title of this listing. Guests are counted as anyone over the age of 2 years (infants aren't counted, travel cots are not provided but guests may take their own child equipment). ONE OFF SET UP / CLEANING FEES… Not hidden in a nightly rate, they are different for each property as all are different sizes with different private facilities, most properties have a private hot tub, between each booking we always drain, clean, refill, reheat, treat and maintain them daily during your stay, some have a sauna, BBQ and fire. We use a professional laundry company and employ full time professional cleaning teams, trades and maintenance staff. DOGS… Up to 2 (pre-arranged and payable at thirty pounds each prior to arrival), please see the full terms on our website CHECK IN ONLINE FOR ACCESS: Via our website and provides you with... -Information about your holiday home and its facilities. -Directions to it. -The opportunity to book and pay for extras. -Information regarding out of hours Help. -The method of paying a refundable security deposit. -ACCESS DETAILS ARE SENT BY EMAIL WHEN CHECK IN IS COMPLETE AND REFUNDABLE SECURITY DEPOSIT PAID (please check your email inbox and junk folder). WHAT TO EXPECT… Set up just for guests, so you will find it clean, well equipped, not over-furnished and not cluttered with any particular taste forced upon you. For beds and sofas we install what we have found appeals to most people and to last as long as possible, but it is impossible to cater for all tastes. SELF CATERING… We don’t choose your tea and coffee etc for you, then over charge you and hide the costs in the rental rates, same as we wouldn't want to give you laundry products etc which you may be allergic to, so we just keep the prices as low as we can and ask guests to take ALL consumables so you're not left wondering what is there when you arrive.
Neighbourhood information
Conveniently lodged in protected woodlands at the well established Ramshorn Estate, between Alton Towers and the Peak District, this well appointed detached seven bedroom / fourteen sleep holiday home, featuring a hot tub with views into the woods, is the perfect all season retreat.
Nestled in protected woodlands 5 minutes away from Alton Towers, on the southern edge of the Peak District
Car/taxi required.
Countryside walks right on the doorstep.
1 pub/restaurant within 10 minute walk.
1 corner shop within 5 minute drive.
Major supermarkets within 15 minute drive.