Natra Bintan, a Tribute Portfolio Resort

–Excellent location - show map
+52 photos
Scored 8.8
Rated fabulous

Staff

9.7
  • View
  • Garden
  • Swimming pool
  • BBQ facilities
  • Free WiFi
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access

Experience world-class service at Natra Bintan, a Tribute Portfolio Resort

Offering the largest outdoor pool in Southeast Asia, Natra Bintan is situated in Treasure Bay in the Bintan Region. There is a restaurant and guests can have fun at the water park and games room. Featuring views of the lagoon, the rooms at Natra Bintan have a flat-screen TV. Some rooms include a seating area to relax in after a busy day. Certain rooms have an outdoor whirlpool or views of the garden. All rooms come with a private bathroom fitted with a standing shower. Free shuttle service to/from Bandar Bentan Telani Port & Lagoi Beach to the hotel. Other facilities include a tour desk, a gift shop and meeting/banquet facilities. Natra Bintan is collaborating with Treasure Bay for resort activities and guest will receive 20% discount. The resort also offers bike hire and car hire. Tanjung Pinang is 30 km from the property.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Spa and wellness centre
  • Non-smoking rooms
  • Room service
  • Restaurant
  • Tea/coffee maker in all rooms
  • Bar
Tribute Portfolio
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (9.0)

Breakfast info

Continental, Vegetarian, Asian, American, Buffet

Free private parking available on-site

Activities:

  • Games room

  • Spa and wellness centre

  • Children's playground

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
2 single beds
and
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Ming
Singapore Singapore
“The friendly staff and the relaxing feel of the whole resort.”
William
United Kingdom United Kingdom
“Alwi and Bhudi, the head chef, gave us fantastic service, alongside the rest of the team who were very friendly. They went above and beyond providing safe gluten-free catering for a coeliac, ensuring that we were eating well, and safe. Nicely air...”
Ct
Singapore Singapore
“The Service Quality was Top Notch. All the special request fully granted, Great effort and made the Birthday trip was the best memories for us.”
Zamzami
Malaysia Malaysia
“The place is so nice and peace! I like it here alot!!!”
Su
Singapore Singapore
“We were thrilled to see the beautiful and expansive lagoon! The tents were suprisingly spacious with an open concept outdoor toilet. The staff were efficient and helpful and the service was outstanding from beginning to end. Especially thankful...”
Paula
Singapore Singapore
“Service was superb, staff were super friendly and wouldn’t hesitate to make you feel at home”
Kit
Singapore Singapore
“Nice staff especially having us to get the the key back locked out from Scooter: thanks to Edi, and another staff driving us around to find the wallet and to Madi that found the wallet on buggy. Kids friendly staff, thanks esp to Arif that my...”
Paulina
United Kingdom United Kingdom
“Everything was fabulous. I never write reviews but this hotel deserves great review. The staff was great and very friendly. Delicious food, great location and great pool. Thank you for everything”
Chin
Singapore Singapore
“The beautiful and clean lagoon which is right in front of our tent. Service was perfect!”
Jeffry
Singapore Singapore
“All about Natra, from food, hotel, staff, activities, all…”

Property surroundings

Restaurants

1 restaurant on site
The Patio Restaurant and Bar
  • Cuisine
    Indonesian • International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambiance
    Family friendly • Modern
  • Dietary options
    Halal

House rules

Natra Bintan, a Tribute Portfolio Resort takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of Rp 2,000,000 is required on arrival. That's about US$120. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free
4 - 12 years
Extra bed upon request
Rp 399,300 per child, per night
13+ years
Extra bed upon request
Rp 641,300 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBCash

The fine print

Need-to-know information for guests at this property

- We provide the complimentary return shuttle service, from and to Bandar Bentan Telani Ferry Terminal and Lagoi Bay

- 20% Property Services discount is eligible only for Resort Water Activities valid for guest staying until 20 December 2026.

- Chill Breeze Afternoon: Refreshing ice cream treats every day at 3:00 pm by the Lagoon

- Kids Totebag Painting and Kids Picnic: Be creative as you are! Paint the totebag and take it as a souvenirs! Every Friday at 4:30 pm by the Lagoon

- Bike Rental Services : Enjoy 2 hours bike rental for free to enjoy Resorts Area! Eligible for Adult only!

- Sunset Rituals: Enjoy a variety of refreshing Jamu elixirs from 5:30 pm to 6:00 pm, daily at the Pool Deck

- Live Band Performance: Don't miss the beat – it's a night of music, magic, and unforgettable melodies. Every Saturday start from 7:00 pm at Patio Restaurant

- [NEW!] Enjoy our Cabana Reverie for IDR 350,000/2 pax inclusive of 4 hours cabana usage and choices of food and beverage!

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of Rp 2,000,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.