The Westin Surabaya

–Excellent location - show map
+96 photos
Scored 9.3
Rated superb

Staff

9.7
  • City view
  • Swimming pool
  • Free WiFi
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

Get the celebrity treatment with world-class service at The Westin Surabaya

Elegant Accommodation: The Westin Surabaya in Surabaya offers a 5-star experience with spa facilities, a fitness centre, sun terrace, restaurant, bar, and a year-round outdoor swimming pool. Guests enjoy free WiFi, private check-in and check-out, and a 24-hour front desk. Comfortable Amenities: Rooms feature air-conditioning, private bathrooms, bathrobes, and modern amenities such as flat-screen TVs and minibars. Additional facilities include a fitness room, yoga classes, and a kids' pool. Dining Options: The modern and romantic restaurant serves Chinese, American, Japanese, Thai, Vietnamese, local, Asian, and international cuisines. Breakfast includes local specialities, fresh pastries, and a variety of dietary options. Prime Location: Located 21 km from Juanda International Airport, the hotel is near Pasar Turi Train Station (11 km) and Sharp Bamboo Monument (11 km). Guests appreciate the nearby shops, attentive staff, and comfortable rooms.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • 3 swimming pools
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Free parking
  • Non-smoking rooms
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar
Westin
Hotel chain/brand
Westin

Property highlights

Top location: Highly rated by recent guests (9.4)

Breakfast info

Full English/Irish, Vegetarian, Halal, Asian, American, Buffet

Free parking available at the hotel

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
2 large double beds
2 single beds
Bedroom
1 extra-large double bed
Living room
1 sofa bed
1 extra-large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Norhaida
Singapore Singapore
“Great location, friendly and helpful staff. Also stayed at the hotel next to it, and what a world of difference. Westin is top notch.”
Munteanu
Romania Romania
“This was one of the Best Hotels I stayed. The room was nice , great bed and pillows, our houskeeper, Sandy, he was just the best, he made our stay more personal&familial by writing letters and making dolls from towls, very careful, all clean...”
Jonky
Indonesia Indonesia
“The breakfast is good, the restaurant staff is helpful, the menu is complete enough but it is not special in taste..”
Danlien
Singapore Singapore
“The staff were exceptional. Location excellent. Convenience fantastic”
Amanda
Indonesia Indonesia
“Exceptional service across the board, rooms super comfortable and very clean! Great amenities!”
Jeremy
Singapore Singapore
“Fantastic location. Staff are friendly and helpful.”
Danial
Singapore Singapore
“5-Star Review for The Westin Surabaya Our stay at The Westin Surabaya was nothing short of perfect! The rooms were impeccably clean and incredibly comfortable, providing the perfect environment to relax and unwind. The dining experience was...”
Gunarto
Indonesia Indonesia
“Location, cleanliness, comfy bed, big-nice bathroom, especially the water from the shower area stays in the shower area, easy access to the mall..”
Aleksandra
Poland Poland
“Breakfast - a very wide selection of choices and very tasty - everyone would find something for himself. Very caring staff, always on stand-by.”
Zubaidah
Malaysia Malaysia
“we upgraded the room to suite and we can access to the sky restaurant level 39”

Hotel surroundings

Restaurants

2 restaurants on site
Magnolia Restaurant
  • Cuisine
    American • Cantonese • Chinese • Japanese • Thai • Vietnamese • Local • Asian • International
  • Open for
    Breakfast • Brunch • Lunch • Dinner
  • Ambiance
    Modern
  • Dietary options
    Halal • Vegetarian • Vegan • Gluten-free • Dairy-free
Sky Lounge
  • Cuisine
    American • Cantonese • Chinese • Japanese • Thai • Vietnamese • Asian • International • European
  • Open for
    Brunch • Lunch • Dinner • High tea • Cocktail hour
  • Ambiance
    Modern • Romantic
  • Dietary options
    Halal • Vegetarian • Gluten-free • Dairy-free

House rules

The Westin Surabaya takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Rp 847,000 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
Rp 847,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 2 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardJCBDiscoverCash