Guests are required to inform the property of their estimated time of arrival and departure to prevent queuing at the front desk. This can be noted in the Special Requests box during booking or by contacting the property using the contact details found on the booking confirmation.

Please note that breakfast is served from 08:00 until 10:30 and can be purchased for an additional EUR 15 per person per day.

Please note that Kellys Hotel does not have a lift, soundproofed rooms or in-room air conditioning units.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Kellys Hotel您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

您须在入住前通过银行转账方式向住宿付款。住宿会在您预订后与您联系并提供关于银行转账的说明。