When booking 3 rooms or more, different policies will apply and the customer will be contacted by the hotel with more information. 10% Non-Refundable Deposit is to be paid within 5 days of the reservation date. The balance to be paid 60 days prior to arrival. If the above payment terms are not met, The hotel reserves the right to cancel of the booking.

A credit card will be required on check in for payment. If the card will not be present at check in then please contact the hotel to arrange payment in advance. Credit cards will be charged 48 hours prior to arrival. Should the card decline, The hotel reserves the right to cancel of the booking

All guests who do not arrive on their scheduled date of arrival are considered No-Shows.

No-show reservations will be cancelled and charged for the first night, as per the Talbot Collection booking policy.

Once a room is released due to a no-show, there is no obligation to hold it for subsequent nights.

If a guest arrives the following day, the booking may be reinstated at management discretion.

Please note that whilst pets are not allowed in the hotel, guide dogs are accepted and a request must be made at time of booking.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。