To keep our accommodation costs as affordable as possible for all guests, we have adopted a pay-as-you-go system for certain amenities, such as locks, bath kits, and towels. By charging for these items, we can maintain lower base prices for our rooms, making our hostel accessible to budget-conscious travellers. We understand that different travellers have different preferences and requirements, so we aim to provide flexibility in our offerings.

Please note that guests may be assigned a different room type of the same category or higher during periods of limited availability.

Any form of misconduct towards fellow travellers, whether male or female, will result in immediate check-out from the premises. This includes, but is not limited to, verbal abuse, harassment, physical intimidation, or any inappropriate behaviour that disrupts the comfort, safety, or well-being of others.

Alcohol consumption, drug consumption, and outside food are not allowed at the property.

Please note that pets are only allowed in private rooms, and not in dorm rooms.

Please note that pet owners are responsible for any damage caused by pets.

Discount coupons will not be applicable if the guest requests an upgrade.

Only female guests are permitted to check into the female dorm.

If a male guest books this room type, check-in will be denied as per policy.

Modifications to the booking are allowed only within 60 minutes of reservation. No refund will be issued if the booking falls outside the cancellation policy period.

Cafe Timing: 9 AM - 2 PM and 6 PM - 11 PM. Café timings may vary. Please refer to the Glu app for more details.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知The Hosteller Mcleodganj, Mall Road您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

您须在入住前通过银行转账方式向住宿付款。住宿会在您预订后与您联系并提供关于银行转账的说明。