To keep our accommodation costs as affordable as possible for all guests, we have adopted a pay-as-you-go system for certain amenities, such as locks, bath kits, and towels. By charging for these items, we can maintain lower base prices for our rooms, making our hostel accessible to budget-conscious travellers. We understand that different travellers have different preferences and requirements, so we aim to provide flexibility in our offerings.

Please note that guests may be assigned a different room type of the same category or higher during periods of limited availability.

Any form of misconduct towards fellow travellers, whether male or female, will result in immediate check-out from the premises. This includes, but is not limited to, verbal abuse, harassment, physical intimidation, or any inappropriate behaviour that disrupts the comfort, safety, or well-being of others.

Alcohol consumption, drug consumption, and outside food are not allowed at the property.

Please note that pets are only allowed in private rooms, and not in dorm rooms.

Please note that pet owners are responsible for any damage caused by pets.

Discount coupons will not be applicable if the guest requests an upgrade.

Only female guests are permitted to check into the female dorm.

If a male guest books this room type, check-in will be denied as per policy.

Modifications to the booking are allowed only within 60 minutes of reservation. No refund will be issued if the booking falls outside the cancellation policy period.

Cafe Timing: 9 AM - 2 PM and 6 PM - 11 PM. Café timings may vary. Please refer to the Glu app for more details.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知The Hosteller Mcleodganj, Mall Road您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

客人需於入住前轉帳預付訂金，以作為訂房擔保。住宿處會在完成預訂後聯繫您，提供銀行轉帳相關指示。