Situated in Kottayam, The Windsor Castle features 2 in-house restaurants, an outdoor swimming pool and a business centre. It overlooks the backwaters of Kumarakom, Alleppey and Kerala. Free Wi-Fi access is available in its public areas. The property is just 200 metres from Gokulam Towers and Malayala Manorama Press. Kottayam Railway Station and Bus Stand are conveniently within 3 km away, while Cochin International Airport is approximately 80 km away. Furnished with a wardrobe and seating area, air-conditioned rooms are equipped with a cable TV, minibar and tea/coffee making facilities. En suite bathrooms come with a hairdryer and shower. Operating a 24-hour front desk, The Windsor Castle provides currency exchange, laundry and ironing services. Guests may rent a car to explore the area, while the tour desk can assist with sightseeing and travel arrangements. Meeting/banqueting facilities and free parking is also available. The multi-cuisine Lake Paradise Restaurant serves mouthwatering Indian, Continental and Chinese dishes, while Nalukettu offers traditional Kerala specialties accompanied with beautiful views of the backwaters. Room service is provided.

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