About this property

Located just a 3-minute walk away from JR Ueno Station, カプセルネットグランカスタマ上野店 features a large public bath and a sauna. There is a 24-hour front desk and free luggage storage is available. WiFi is free throughout the property. There is a female-only floor as well as a male-only floor. Hairdryers, mobile phone chargers, electronic blankets, and tablet computers can be rented for free. There is a relaxation area with reclining chairs and reading area with comic books. A shower room and a launderette are also available on site. There is a dining area where a list of a la carte menu items are available on site. A convenience store is located on the ground floor. Some of the popular locations nearby include the Ameya-Yokocho Market, only a 2-minute walk from the hotel. In addition, Sensoji Temple is just a 15-minute train ride away on the Ginza Subway Line.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.7)

Public Bath

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
1 single bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Divya
    India India
    Located very close to Ueno station with a lot of essential shopping and eateries around. Pretty streets at night.
  • Connor
    New Zealand New Zealand
    With included food in the cost it is a very good price. The food is basic but it will sustain you
  • Arianna
    Italy Italy
    I only spent one night here because I needed to take the skyliner early in the morning to Narita Airport, the location is great, super close to the station, Ueno park, Nezu, and not far from Taito and Asakusa. There's an onsen and sauna inside,...
  • Jennifer
    Switzerland Switzerland
    The check in was easy and the staff friendly. It's well located not to far from the station. It's a capsule hotel so you get what you pay for, however the capsules are clean and spacious.
  • Marc
    United Kingdom United Kingdom
    I thought the hotel and the area were outstanding, best time I've had in Tokyo so far. However the experience was marred by machine noises at 4:30 am. This was probably from the washing machines that were near my capsule. I'd definitely go back...
  • Perrine
    United Kingdom United Kingdom
    Very clean and cozy, everyone around is respectful. Great value for money and is in a great area with good access to trains and lots of restaurants around.
  • Tan
    Malaysia Malaysia
    The strategic location for transportation, foods, drinking n shopping. Helpful staff, large luggage to store only at reception floor, it might be troublesome as you need to ask for it everytime to keep your shopping items etc A normal size locker...
  • Lejube
    Finland Finland
    It was as good as expected. If you want to experience old school capsule Hotel, this is the place for it. Nice stay, free curryrice and drinks, a lot on Manga books etc.
  • Kerrie
    Australia Australia
    Great location and value for money. Very comfortable stay with excellent facilities.
  • Oliver
    Canada Canada
    Facilities, location and service were of good caliber.

Property surroundings

House rules

Gran Custama Ueno takes special requests - add in the next step!
Check-in
From 14:00 to 23:30
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBNICOSUCCash

The fine print

Need-to-know information for guests at this property

Please note that additional fees apply to store luggage on site after check-out.