The full amount of the reservation must be paid at check-in.

When reserving multiple rooms, regardless of room type, guests are not guaranteed to stay in adjacent rooms.

Please contact the property in advance if you intend to send any luggage to the hotel via postal services. Also, please ensure that your luggage is marked with your name and check-in date, as indicated on your booking confirmation.

Luggage can only be stored for up to 3 days from the day of check-in. For more information, please contact the property directly.

Guests arriving after check-in hours must inform the property in advance. If the property is not informed, the booking may be treated as a no-show. Contact details can be found on the booking confirmation.

Spa facilities are open during the following times:

Outdoor spa facilities:

- 06:30–12:00 and 14:00–23:00 (guests must be 120cm or taller)

- Outdoor spa nighttime (after 19:00) use is limited to those 18 years old and older

Indoor spa facilities:

- 06:30–12:00 and 14:00–23:00

- Children must be potty-trained

Al check-in gli ospiti devono esibire un documento d'identità con foto e una carta di credito. Siete pregati di notare che le Richieste Speciali sono soggette a disponibilità, e potrebbero comportare l'addebito di un supplemento.

Agli ospiti con tatuaggi potrebbe venire negato l'accesso ai bagni pubblici o ad altre aree/servizi dove i tatuaggi possano essere visibili agli altri ospiti della struttura.

La tassa di soggiorno, calcolata a persona e a notte, non è inclusa e dovrà essere pagata presso la struttura.