A free shuttle bus runs between the hotel and Nikko Train Station from 14:00 to 18:00. No reservation is needed to use the shuttle; guests can simply call the hotel upon arrival at Nikko Train Station, and the shuttle should arrive in less than 10 minutes.

Please note that restaurants around the area are limited and may close early in the evenings. Dining options may be difficult to find after this time.

If guests with a room-only or a breakfast-inclusive rate wish to eat dinner and/or breakfast at the property, they need to make a reservation at least 1 day in advance. A meal request at time of check-in may not be accommodated.

Children rates aged 6-11 years old will be charged separately upon arrival, guests can contact the property for more information.

Guests arriving after check-in hours must inform the property in advance. If the property is not informed, the booking may be cancelled. Contact details can be found on the booking confirmation.

Please be informed that smoking is not permitted in guestrooms.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Nikko Hoshino Yado您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

住宿可能不允许有纹身的客人进入公共浴池区或其他类似设施，以免纹身对其他客人造成影响。

客人如需用晚餐，必须在19:00:00之前办理入住。在规定时间后到店的客人无法享用晚餐，且相关费用不予退还。

为遵从政府针对新冠肺炎（COVID-19）的防疫指导，该住宿在指导实施期间不接待来自特定国家/地区的客人。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

由于新冠肺炎（COVID-19）疫情，该住宿当前的餐饮服务可能有所限制或不再提供。

由于新冠肺炎（COVID-19）疫情，该住宿正在采取措施保护客人和员工的安全。因此特定服务和设施可能已被削减或取消。

为遵从政府针对新冠肺炎（COVID-19）的防疫指导，该住宿在指导实施期间可能需要客人提供额外文件，以证明其身份、行程及其他相关信息。

鉴于新冠肺炎（COVID-19）疫情，本店严格遵守保持社交距离的预防措施。

由于新冠肺炎（COVID-19）疫情，室内公共区域必须佩戴口罩。