Guests arriving after check-in hours must inform the property in advance. Contact details can be found on the booking confirmation. The booking can only be guaranteed within check-in hours.

Guests who wish to send luggage to the hotel before their date of arrival must indicate the following on the luggage in English:

- Guest name

- Check-in date

The hotel can store up to 5 packages per guest for free. Fees apply for the 6th item onward. Please note that food or any items that require refrigeration cannot be stored.

Music is played in the on-site restaurant from Mondays until Saturdays between 19:00-21:30.

The full amount of the reservation must be paid at check-in.

Please note that this property cannot accommodate children younger than 13 years old. Adult rates are applicable to children 13 years and older. Please contact the property for more details.

Reservations of 3 rooms or more may not be accepted.

Please note that the hotel will undergo renovation work of the self laundry area on the following dates: 09/06/2025 -24/06/2025. During this period, laundry area is closed and guests may experience some noise.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Sakura Terrace The Gallery您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

住宿可能不允许有纹身的客人进入公共浴池区或其他类似设施，以免纹身对其他客人造成影响。

房价不包含每人每晚须支付的住宿税费，客人将在到店入住时支付该费用。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

由于新冠肺炎（COVID-19）疫情，该住宿当前的餐饮服务可能有所限制或不再提供。

由于新冠肺炎（COVID-19）疫情，该住宿正在采取措施保护客人和员工的安全。因此特定服务和设施可能已被削减或取消。

由于新冠肺炎（COVID-19）疫情，该住宿已缩短前台和客房服务的时间。

由于新冠肺炎（COVID-19）疫情，该住宿当前不提供Spa和健身房设施。