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About this property
Located in the centre of Astana City, Diplomat Hotel by AG Hotels Group features a spa centre with a gym, a swimming pool and a sauna, located in the separate building across the street. Free WiFi is provided. Astana International Airport is only a 10-minute drive away. Behind a rounded, modern façade the Diplomat Hotel & Business Center offers stylish, classic-style rooms with warm colours and tall windows with panoramic views. All air-conditioned rooms include cable TV, seating area, minibar and complimentary bathrobe. A buffet breakfast is served every morning in the Diplomat’s restaurant. The restaurant as well offers European cuisine. The lobby bar, located on the ground floor, serves a variety of drinks, snacks and main dishes. Facilities at the Diplomat Hotel Astana include a luggage storage and concierge service. A tour desk and childcare services are also available. The meeting and banquet facilities can fit up to 250 people. The Baiterek Tower, Singing Fountain and Watergreen Boulevard are all within 500 metres of the Diplomat Hotel & Business Centre. Several shopping malls are also nearby.
Couples particularly like the location — they rated it 9.4 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Indoor swimming pool
- Free WiFi
- Parking on site
- Family rooms
- Spa and wellness centre
- Fitness centre
- Non-smoking rooms
- Tea/coffee maker in all rooms
- Bar
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Guest reviews
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Guests who stayed here loved
- Hywel
United Kingdom“Everything from location to friendly staff, excellent breakfast good value for money” 
Efstathios
Cyprus“We been blown about this place. Amazing hotel with spacious rooms. Amazing location. 2,3 minutes from boulevard.”- Katerina
Czech Republic“right in the city centre, near park. Very large rooms, comfortable bed. fantastic view from the breakfast restaurant. Fair price for what you get. good wifi. Helpful staff.” - Eduardo
Spain“Excellent stay and outstanding service I spent a few days at the Diplomat Hotel in Astana and had a truly pleasant experience. The room was clean and comfortable, and the location is ideal for exploring the city. What really stood out was the...” - Anna
Netherlands“Helpful and welcoming staff, bathtub was a nice surprise” - Jonas
Denmark“The hotel has a great location, when you eat your breakfast you have an awesome view on Bayteyrek tower. The room I had was big and was well equipped with minibar and a very good bed. Furthermore the staff that clean your room is very polite.” - Sanatik
United Arab Emirates“The location was very good. We had a view on Baiterek. The staff was nice and polite. Totally recommended for short stay” 
Temur
Georgia“Very good location. They were exceptionally good employees.”- Rachel United Kingdom“Excellent location right next to Baiterek Tower. Good selection of breakfast and facilities such as money change. Hotel and lobby are were lovely and warm to escape the freezing weather. Our room had a brilliant view of the tower.”
- Dushyant
Ukraine“Good breakfast excellent service rooms are good 👍👍👍👍”
Hotel surroundings
Restaurants
- Pane & Vino
- Open forLunch • Dinner
- AmbianceTraditional
House rules
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine print
Please note that the spa centre works daily from 07:00 until 00:00.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Diplomat Hotel by AG Hotels Group in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
