Please note that from December 24th to December 31st, supplements may apply for the Gala Dinners.

Please note that all confirmed reservations will be billed in USD.

The name on the credit card used for the booking should correspond to the guest staying at the property. For bookings made by a third party, you will need to complete an authorisation form and present a copy of the person's ID and credit card.

Please note that the resort may contact the cardholder for verification purposes.

Please note that all cancellations will be charged, including taxes.

Please note that we will charge an additional 2.56% of the total rate for arrivals, effective from October 1st onwards, if the final room bill is paid in LKR.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Cinnamon Citadel Kandy您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。