“We had a wonderful stay at W15 Lake Gregory, Nuwara Elia. Jim the manager and Shimal the head butler were brilliant and were ably supported by their whole team.
Jim went over and beyond to help me access the nearby army camp (a school previously)...”
László
匈牙利
“Everything - the property is amazing, the staff (our guy was Butler Krishan) is working around the clock to make your stay special, they are fantastic. The kitchen is excellent, almost every part of the meals was home made and delicious”
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Nivedita
新西兰
“Loved the location by the lake, heritage property, lovely gardens, spacious well appointed luxurious rooms. The food and wine was exceptional. Staff were friendly and were always looking to how to help.”
Jasmine
印度
“Location, staff especially the butlers were real helpful”
M
Maria
墨西哥
“Great service, very beautiful house. Despite colonial appereance, the interior is renovated.”
Rida
巴基斯坦
“Great property with even better views
Food was fantastic
First "turn down" service I saw - very impressive
Personalised service "butler" model - we were spoiled”
Pierre
法国
“We’re French, and we have to say – we ate the best cordon bleu of our lives here! Compliments to the chef for such delicious food throughout our stay. The staff were incredibly kind, attentive, and made us feel at home from start to finish. The...”
Darshil
印度
“Personal attention to each guest staying at the property, temperature controlled pool, custom menu for meals, location of the property, view of the lake.”
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Sami
孟加拉国
“We had an exceptional experience at W15, Lake Gregory. The stay itself was phenomenal—everything from the atmosphere to the attention to detail made us feel truly welcome and relaxed.
What stood out most was the service. Raj, Krishan, and...”