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Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
Prime Location: Phantom Suites in Playa del Carmen offers a convenient location with Playa del Carmen Beach just a 5-minute walk away. Nearby attractions include the Church of Guadalupe, 16 minutes on foot, and the ADO International Bus Station, 2 km from the hotel. Exceptional Facilities: Guests enjoy a rooftop swimming pool, sun terrace, and free WiFi. Additional amenities include a pool bar, outdoor seating area, and family rooms. Private check-in and check-out, a concierge service, and a tour desk enhance the stay. Comfortable Accommodations: Rooms feature air-conditioning, kitchenettes, balconies with garden views, and private bathrooms. Additional amenities include streaming services, work desks, and soundproofing. Interconnected rooms and sofa beds cater to families and groups. Convenient Services: The hotel provides a paid shuttle service, car hire, and luggage storage. Cozumel International Airport is 36 km away, and nearby attractions include Xel Ha and Xcacel-Xcacelito. Highly rated for its convenient location and excellent service.
Couples particularly like the location — they rated it 8.9 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Outdoor swimming pool
- Free WiFi
- Airport shuttle
- Family rooms
- Non-smoking rooms
- Terrace
- Air conditioning
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Guest reviews
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Guests who stayed here loved
- Aniczq
Poland“The hotel was really nice with super staff. So friendly and helpful. Unfortunately, I don't remember the name of the lady who checked us in. We really appreciate it, mostly her help with booking our shark dive. Regards from Switzerland” - Beata
Switzerland“Everything great, totally worth the price and the stuff was very nice as well :) it’s perfectly located as it’s near the main avenue but you don’t hear any noise. Also they have great breakfast for only 150 pesos! Totally recommend it was delicious 🤤” - Heli
Finland“Location was right at the 5th Avenue so it was close to restaurants, shops, beach etx. Staff was super friendly. Hotel was clean and nicely decorated. You could order breakfast from the menu and it was very tasty and it was at the rooftop, witch...” - Victoria
United Kingdom“The staff were really helpful and friendly, big room, great shower, breakfast” 
Maria
Chile“Beautiful units in a brand-new building with a perfect location near restaurants and the beach. The noise wasn’t too bad—we actually enjoyed the music from our balcony. The staff was incredibly kind, and the condo was spotless. The rooftop was...”- Fletcher
Ireland“Lovely building, rooftop, toom, etc. Nice kitchen dishes and fridge for in room use. Friendly, helpful staff. Great location to 5th & lovely walking distance to other stops & the beach. Would definitely stay again.” 
Pm
Canada“Room was tastefully decorated and the divider to the kitchen and living room was a winner”- Merryn United Kingdom“The hotel was lovely, the rooms were large, had a big comfy bed, bathroom and lounge / kitchen area and balcony. The room was comfy and clean. Bathroom very clean. The staff were really helpful and friendly. The pool area upstairs was nice and the...”
- Zuzana
Slovakia“Everything was perfect, staff is lovely and very helpful. Room had all we needed. We loved our stay, thank you” - Castillo
Belize“I liked pretty much everything. Room was comfortable, I liked the kitchen and how everything was there but out of site.”
Hotel surroundings
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
The fine print
Al realizar la reserva hay un pago pendiente de 31.12 pesos mexicanos por el cargo de ecotasa,el cual debe ser pagado en efectivo.
