Hotel MX portal maya

–Excellent location - show map
+84 photos
Scored 7.8
Rated good

Excellent location!

9.4

You might be eligible for a Genius discount at Hotel MX portal maya. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Comfortable Accommodations: Hotel MX portal maya in Playa del Carmen offers spacious rooms with air-conditioning, private bathrooms, and modern amenities. Guests enjoy free WiFi, terrace access, and sofa beds for added comfort. Dining and Leisure: The family-friendly restaurant serves international cuisine for lunch and dinner, complemented by a bar offering cocktails. A year-round outdoor swimming pool provides relaxation, while the terrace provides a pleasant outdoor space. Convenient Location: Located in the city centre, the hotel is a 6-minute walk from Playa del Carmen Beach and 35 km from Cozumel International Airport. Nearby attractions include the ADO International Bus Station (1 km) and Playa del Carmen Maritime Terminal (1.5 km). Guests appreciate the convenient location, room size, and comfort.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Terrace
  • Bar
  • Breakfast

Property highlights

Situated in the real heart of Playa del Carmen, this hotel has an excellent location score of 9.4

Breakfast info

American

  • FREE parking!

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
Bedroom
1 extra-large double bed
Living room
1 sofa bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 large double beds
1 extra-large double bed
and
1 sofa bed
2 double beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Jorgos63
Switzerland Switzerland
“Everything perfect! Perfect location to the city! Very nice pool. Great rooms. Thank you very much! 🙏🙋‍♂️”
Jacky
New Zealand New Zealand
“Excellent proximity to 5th Avenue and the playa, many restaurants within walking distance. Big comfortable bed, spacious room with even a sun room, free parking (subject to availability) right at the door step, easy check in from 3pm. We really...”
Janina
Finland Finland
“The room was big and the balcony was a good bonus. It’s in a good location and had a daily cleaning service. We didn’t use the pool area, but it seemed nice.”
Ryanwens
Spain Spain
“I always read the reviews of the places I stay and i seriously dont understand how this hotel has a 7 rating.The location is unbeatable..literally one street away from 5th avenue,you have an oxxo behind the hotel..5min walk from lovely evening...”
Alex
Mexico Mexico
“Excelente ubicación, servicio, limpieza e instalaciones”
Lizzet
Mexico Mexico
“Me encantó todo y con desayuno incluido está genial 😍”
Geraldine
Mexico Mexico
“LA UBICACIÓN ES INMEJORABLE, EL CUARTO ES GRANDE Y CÓMODO. LA ALBERCA DEL HOTEL ES PEQUEÑA PERO SUFICIENTE. Y LA ATENCIÓN DEL PERSONAL ES MAGNIFICA. LA LIMPIEZA DE LOS CUARTOS ES IMPACABLE”
Connie
Chile Chile
“La ubicación, el tamaño y distribución de la habitación.”
Romy
Mexico Mexico
“La ubicación perfecta si lo remodelaran sería perfecto y con elevador sería excelente”
Albán
Colombia Colombia
“La ubicación me pareció excepcional, felicitaciones para Juana la señora del aseo.. siempre impecable”

Hotel surroundings

Restaurants

1 restaurant on site
La Ceiba Buffet & Bar se encuentra fuera de las instalaciones
  • Cuisine
    International
  • Open for
    Breakfast • Lunch • Dinner • Cocktail hour
  • Ambiance
    Family friendly

Facilities of Hotel MX portal maya

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Terrace
  • Bar
  • Breakfast

House rules

Hotel MX portal maya takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children older than 1 year are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print

Need-to-know information for guests at this property

A reservation with 10 or more rooms, it is considered a group reservation for which different cancellation conditions may apply.

Food & Beverages:

Children from 0 to 3 years old are free of charge in food & beverages at La Ceiba Restaurant.

Children from 4 to 11 years old they get´s 50% in food and beverages at La Ceiba Restaurant Please note that the use of safe has an extra cost.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel MX portal maya in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.