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About this property

Prime Location: Hotel Castillo Del Mar in Playa del Carmen offers a central position with Playa del Carmen Beach just a 6-minute walk away. Nearby attractions include ADO International Bus Station (1 km) and Playa del Carmen Maritime Terminal (1.7 km). Cozumel International Airport is 35 km from the property. Exceptional Facilities: Guests enjoy a terrace and free WiFi, complemented by private check-in and check-out services, a 24-hour front desk, concierge, and tour desk. Additional amenities include an outdoor seating area, family rooms, full-day security, and a work desk. Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms with free toiletries, refrigerators, TVs, and tiled floors. Additional amenities include balconies, patios, kitchens, and garden or city views. Guests appreciate the room comfort and attentive staff.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Playa del Carmen, this hotel has an excellent location score of 9.1


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Availability

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Room type
Number of guests
 
1 extra-large double bed
1 single bed
1 large double bed
2 double beds
1 large double bed
2 extra-large double beds
1 extra-large double bed
1 extra-large double bed
2 double beds
2 double beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Felix
United States United States
Everything super clean! No sewer gas smell from drains! No greasy film anywhere!
Roxanne
Australia Australia
I got good deal for a king suit Room was beautiful Bed was really comfy We had small kitchenett. There were no plates/pots/cutlery from the beginning. But stuff was kind to find all what I needed There is a fridge and safe box in the room.
Forita
Belize Belize
Everything was good. Lovely pla e in center. Easy to access all great places.
Hernández
Mexico Mexico
Que tenía los accedió de cocina suficientes y que si algo faltaba el servicio era muy atento para proporcionarlo
Bárbara
Mexico Mexico
La ubicación y que es amplia la habitación! Tiene un mini refrigerador y se agradece!
Martínez
Argentina Argentina
La ubicacion es optima y el personal muy atento. Quedamos mas que conformes con nuestra estancia!
Yari
Panama Panama
Muy limpio y ordenado. Eran grandes las habitaciones Siempre limpiaban, personal agradable Excelente ubicacion cn la quinta. Todo centrico
Bárbara
Mexico Mexico
La habitación es amplia, tiene refrigerador y es muy céntrica! Está a pocos pasos de la quinta avenida
Jhonny32
Mexico Mexico
La ubicación y que respetaron mi solicitud dándome una habitación mejor ya que reserve una suite deluxe con cama extragrande y al llegar solo tenían hab con cama doble lo que no quise aceptar por qué no fue lo que reserve por lo que el personal...
Jose
Mexico Mexico
En realidad todo estuvo de maravilla fue muy placentero hospedarse en este hotel

Hotel surroundings

House rules

Hotel Castillo Del Mar - 5 Th Ave takes special requests - add in the next step!
Check-in
From 15:00 to 23:00
Check-out
From 08:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
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The fine print

Need-to-know information for guests at this property

License number: 008-007-003993/2025